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Designing a customer value management program

TM Forum

If you’re reading this article, the chances are that either now, or at one time or another in the past, you’ve been faced with the task of designing an effective customer value management or loyalty program. Effectiveness is what will eventually define and measure your program’s success. within the program framework.

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Netflix’s gaming expansion starts with mobile

The Verge

Netflix revealed that its initial efforts in gaming will be focused on mobile games and that the games will be included with users’ Netflix subscriptions, the company announced as part of its second-quarter earnings report on Tuesday. Games will be included in members’ Netflix subscription at no additional cost similar to films and series.

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Tom Skerritt’s new Seattle digital media startup launches PNW lifestyle streaming channel

GeekWire

” Some of the initial content includes Leslie and Dale Chihuly’s documentary, “Chihuly Outside,” and selections from the Seattle International Film Festival. “STIRR also provides local, live news programming, which pairs well with our regionally curated catalog.” Leslie Grandy. Triple Squirrels Photo).

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City of Seattle awards $320K to 15 non-profit organizations for digital equity projects

GeekWire

The City of Seattle announced recipients of its 2020 Technology Matching Fund , an annual grant program supporting non-profit organizations that help bridge the digital divide. The program is one branch of Seattle’s Digital Equity Initiative. Training Program. First Place, The Diversity S.T.E.M. Seattle Goodwill Industries.

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AMC expands open captioning on movies in its US theaters

The Verge

AMC has expanded open captioning on some film showings to 240 cinemas in the US, including select showtimes for all of its newer releases. Those interested in finding AMC showtimes with open captioning at their nearest theater can do so right here , or clearly marked on the AMC website and mobile app. Image: The Verge.

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7-year-old boy saves Seattle from robot invasion — with help from VR engineers and Make-A-Wish

GeekWire

Tri Films Productions Photo). One of his healthcare providers suggested that his family apply to the program, and Price described his excitement about fighting villains and a fascination with robots. The Academy of Interactive Entertainment (AIE) , an educational program focused on animation and gaming, stepped up.

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Netflix just lost subscribers for the first time in over a decade

The Verge

Our plan is to reaccelerate our viewing and revenue growth by continuing to improve all aspects of Netflix — in particular the quality of our programming and recommendations, which is what our members value most,” Netflix said in its earnings letter. “On Today’s earnings report says that Netflix lost around 700,000 subscribers as a result.

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