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The path to socially responsible AI

CIO Business Intelligence

Blending a historic technical knowledge base of more than 59+ million questions and answers with a global platform to connect with and learn from peers and experts, Stack Overflow is the workspace developers and technologists use to stay at the cutting edge. As technology evolves, individuals and the community collaborate to keep pace.

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Crowdsourcing for social development and economic opportunity: Case study of Malaysia

Trends in the Living Networks

The overall strategic framework is to focus on both competitiveness and social equity and inclusiveness. Malaysia is in many ways a developed knowledge-based economy, yet there are many who are not yet participating fully. . One of the most important reasons to do so is social development. .

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How to Use Generative AI and LLMs to Improve Search

TechEmpower - Information Technology

Moreover, LLMs come equipped with an extensive knowledge base derived from the vast amounts of data they've been trained on. This expansive, and ever-increasing knowledge base allows them to provide insights, answers, and context that may not even exist in a business's specific dataset or repository.

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Free chapters to four books on the future of relationships, networks, organizations and work

Trends in the Living Networks

The four books I have written so far – Developing Knowledge-Based Client Relationships , Living Networks , Implementing Enterprise 2.0 , and Getting Results From Crowds – are linked by a number common themes. Please feel free to explore and download the resources. A key reason I liked the phrase “Enterprise 2.0”

Network 84
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The $400 billion opportunity for AI in customer service

CIO Business Intelligence

As a ‘copilot’ for call center workers, a generative AI-trained assistant can help them quickly access information or suggest replies by linking to the customer knowledge base,” says Condell. “We We can pass auto-generated replies as an internal note to the ticket, where the agent can quickly review, rework if needed, and send.”

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5 ways AI is showing promise as a decision-maker

CIO Business Intelligence

Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. Sales optimization In sales, AI can provide account reps with the information they need to close deals.

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What is Business Exchange - Social, Agile, and Transformation

Social, Agile and Transformation

Social, Agile, and Transformation. I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 Social, Agile, Transformation Pages. social media. (3).

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