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Return on investment for unified communications

Spearline Testing

Return on Investment: Unified Communications (UC) providers must ensure that their resources are being used efficiently. The ROI achieved by these organizations highlights the value of a strong quality assurance program. However, crucially the average business is receiving 34% more calls now than it did five years ago.

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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

’ In the early stages of the pandemic, Hayes shared – telecommunications networks around the world struggled. Spearline provides quality assurance tools for business communication services, allowing you to proactively manage your inbound and outbound voice, SMS and Fax services.