On-Demand Webinars

How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

On Demand
Recorded June 26, 2024

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

On Demand
Recorded June 4, 2024

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Your Expert Guide to CX Orchestration & Enhancing Customer Journeys

Keith Kmett, Principal CX Advisor at Medallia

On Demand
Recorded February 22, 2024

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A Tale of Two Case Studies: Using LLMs in Production

Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

On Demand
Recorded February 8, 2024

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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

On Demand
Recorded January 18, 2024

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Reimagining CX: How to Implement Effective AI-Driven Transformations

Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster

On Demand
Recorded January 11, 2024

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LLMs in Production: Tooling, Process, and Team Structure

Dr. Greg Loughnane and Chris Alexiuk

On Demand
Recorded December 6, 2023

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