How automation helped BT scale new heights for developers with a self-service cloud platform

During Covid-19 lockdowns, BT experienced a surge in customer demand for cloud-based services to support newly remote workforces. At the same time, BT’s IT transformation was moving the company towards lightweight, autonomous, self-contained microservices solutions, which depended on new, agile delivery squads. This combination of rapid digitalization and increased customer demand, however, placed heavy demands on the consumer and enterprise division’s delivery teams which BT needed to alleviate.

BT turned to a platform-as-a-service (PaaS) solution – the DCSP –to give its service development squad teams the autonomy and self-serve features they need to deliver services quickly, accurately and cost-effectively.

The key results and achievements BT achieved with DCSP include:

• Cloud-based services time to market time reduced by 40%
• BT squad member onboarding time reduced from two weeks to three hours
• 704 developers were onboarded using DCSP in six months
• A production version of GitLab was delivered in five days instead of 60-90 days
• Automation and GitOps eliminated 100% of human errors

Read further to find out how BT's DCSP made the best use of microservices and a cloud-native architecture, and helped its developers scale new heights on delivery.