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Digital-first customer service solutions deliver highly automated service
Forrester IT
JULY 13, 2020
There is no single customer service solution that is ideal for all sizes of organizations; all industries; or all business model.
Trending Articles
OODA Training Event: Master the Skills of Spies, Investigators and Journalists
CTOvision
JULY 13, 2020
OODA is pleased to offer this unique online training event with OODA Expert Jen Hoar. OODA Network Members receive 50% off (if you are not a member yet, take […]. CTO Events News OODA
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Lead Through Volatility With Adaptive Strategy
CEB IT
JULY 12, 2020
As businesses reset strategy post-COVID-19 , many face a harsh reality: Their traditional methods for crafting strategy aren’t effective in today’s rapidly changing and increasingly uncertain world.
How to Detect Fakes During Global Unrest Using AI and Blockchain
Information Week
JULY 13, 2020
Until the next technical evolution, current blockchain and AI/ML applications will continue to raise the trustworthiness bar in our zero-trust world
Data Analytics in the Cloud for Developers and Founders
Speaker: Javier Ramírez, Senior AWS Developer Advocate, AWS
You have lots of data, and you are probably thinking of using the cloud to analyze it. But how will you move data into the cloud? In which format? How will you validate and prepare the data? What about streaming data? Can data scientists discover and use the data? Can business people create reports via drag and drop? Can operations monitor what’s going on? Will the data lake scale when you have twice as much data? Is your data secure? In this session, we address common pitfalls of building data lakes and show how AWS can help you manage data and analytics more efficiently.
Privately funded climate tech isn’t enough to save us. Governments must step in.
Venture Beast
JULY 12, 2020
With climate change, as with the COVID pandemic, waiting for the private sector to solve the issue is not going to work. Read More. Business category-/News category-/Science climate change
The Podcast Wars Have Begun
Forrester IT
JULY 9, 2020
Marvel vs. DC Gets A Podcast Reboot, With Spotify And SiriusXM Choosing Sides In October 2019, SiriusXM announced a partnership with Marvel for exclusive podcasts on its platforms, SiriusXM and Pandora.
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How Security and Risk Leaders Can Prepare for Reduced Budgets
CEB IT
JULY 6, 2020
In the wake of a global pandemic, a CIO of a large tech firm asked the chief information security officer (CISO) to reduce spend by 10%.
10 Ways AI Is Transforming Enterprise Software
Information Week
JULY 13, 2020
AI capabilities are showing up in places you might not expect
DeepMind researchers propose rebuilding the AI industry on a base of anticolonialism
Venture Beast
JULY 11, 2020
DeepMind researchers argue that anticolonial theory should be part of the AI development process to avoid perpetuating algorithmic oppression. Read More. AI Big Data Business Dev AI ethics anti-colonialism artificial intelligence category-/Science/Computer Science DeepMind machine learning
CX Reality Day: What Will You Discover?
Forrester IT
JULY 13, 2020
This Wednesday, July 15th, we’re inviting executives from all companies — large and small, B2B, and B2C — to participate in our inaugural CX Reality Day.
The Best Sales Forecasting Models for Weathering Your Goals
Advertiser: ZoomInfo
Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!
Should We Be Scared of AI?
CTOvision
JULY 13, 2020
Check out Ronald Schmelzer’s article in Forbes concerning people’s fears surrounding AI: Recently major names in the technology industry have been talking about why the potential applications of artificial intelligence […].
Avoid 5 Pitfalls When Building Data and Analytics Teams
CEB IT
JULY 8, 2020
The primary mission of many data and analytics leaders and chief data officers (CDOs) consists of building an effective data and analytics team to establish data and analytics as a strategic discipline within their organization.
Taking Steps To Boost Automated Cloud Governance
Information Week
JULY 6, 2020
ONUG's recent whitepaper outlines how establishing uniform event reporting could lead to improved transparency from cloud providers
Ubisoft cleans house with multiple departures due to misconduct investigations
Venture Beast
JULY 11, 2020
Ubisoft CEO Yves Guillemot announced the company is cleaning house with multiple resignations and departures due to misconduct investigations. Read More. Business Games PC Gaming DeanBeat News sexual harassment Ubisoft Yves Guillemot
How to Choose the Best Embedded Analytics Solution to Modernize Your Application
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If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.
Open Banking Implementation Issues Give Rise To A New Breed Of Intermediaries
Forrester IT
JULY 9, 2020
For banks, open banking implementation is not straightforward – differing standards, specifications, and deployments result in the need to resolve complexity across interfaces.
Magellan Health Data Breach Victim Tally Reaches 365K Patients
CTOvision
JULY 9, 2020
The extent of the ransomware attack that hit Arizona-based Magellan Health in April became clear this week, with eight Magellan Health affiliates and healthcare providers reporting breaches stemming from the […].
How CIOs Restore Employee Trust After Layoffs
CEB IT
JULY 7, 2020
Driven by COVID-19, 22% of organizations laid off employees in the first week of April, according to the Gartner Q2 Labor Survey. Further, 77% of organizations expect layoffs to continue over the coming months.
Restart Windows 10 Device using SCCM | ConfigMgr
Anoop
JULY 7, 2020
Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. Let’s try to Restart Windows 10 Device using SCCM. ConfigMgr added a new feature called “Restart” action to the fast channel push client notification.
Machine Learning for Builders: Tools, Trends, and Truths
Speaker: Rob De Feo, Startup Advocate at Amazon Web Services
Machine learning techniques are being applied to every industry, leveraging an increasing amount of data and ever faster compute. But that doesn’t mean machine learning techniques are a perfect fit for every situation (yet). So how can a startup harness machine learning for its own set of unique problems and solutions, and does it require a warehouse filled with PhDs to pull it off?
The enormous opportunity in fintech
Venture Beast
JULY 11, 2020
Several areas of the fintech ecosystem are often overlooked but present massive opportunities for disruptors over the next 5 years. Read More. Business Entrepreneur category-/Business & Industrial/Business Finance/Venture Capital Fintech
FORRward: A Weekly Read For Tech And Marketing Execs
Forrester IT
JULY 13, 2020
How Poor Pandemic Management Destroys A Brand As the rest of the UK started emerging from lockdown, the city of Leicester saw local restrictions reimposed due to a second wave of infections.
The CSA IoT Security Controls Framework
CTOvision
JULY 6, 2020
Read Anastasios Arampatzis make a case for IoT Security Framework on Tripwire : The Internet of Things (IoT) is growing in technical, social, and economic significance. ENISA defines the increasingly […].
Natural language processing: A cheat sheet
Tech Republic Cloud
JULY 10, 2020
Learn the basics about natural language processing, a cross-discipline approach to making computers hear, process, understand, and duplicate human speech
B2B Pocket Playbook: End-to-End Guide to Sales Enablement
Advertiser: ZoomInfo
Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.
Fix Missing SCCM Community Hub Issue| Enable | ConfigMgr
Anoop
JULY 8, 2020
Subscribe YouTube Channel [link]. and Facebook Page to get latest updates. link]. Let’s find out how to fix missing SCCM Community Hub. ConfigMgr Community hub is released in SCCM 1902 Production version with limited capabilities.
Nvidia overtakes Intel as most valuable U.S. chipmaker
Venture Beast
JULY 10, 2020
Nvidia has overtaken Intel for the first time as the most valuable U.S. chipmaker, with shares rising 2.3% in Wednesday afternoon trading to a record $404. Read More. Business Enterprise Mobile category-/Computers & Electronics/Computer Hardware/Computer Components category-/News Intel NVidia
Walmart Doubles Down On “Save Money. Live Better.” As It Wants To Help You Shop For Your Next Health Insurance Plan
Forrester IT
JULY 13, 2020
Walmart quietly launched Walmart Insurance Services LLC. The new business entity moves Walmart beyond just offering education on insurance to selling health insurance policies. Yes, you read that right, Walmart now has an insurance agency,” reads multiple new job listings on Walmart’s site.
Cascading Security Through the Internet of Things Supply Chain
CTOvision
JULY 13, 2020
Read Trey Herr, Nathaniel Kim and Bruce Schneier take a look at the security of the Internet of Things supply chain on Lawfare Blog : The “internet of things” (IoT) […].
Microservices: The Dark Side
Speaker: Prem Chandrasekaran
A few years ago, Barclays embarked on a journey to migrate its legacy services to a modern tech stack with the objective of achieving a high level of scale, resilience, and reliability. During the incremental, iterative move towards an ecosystem of focused, distributed services, it’s fair to say that the company discovered the challenges of distributing objects. Join us for an episode you can’t miss if you’re finding it a lot harder to architect in practice than in theory, and learn how you can shed light on the dark side of microservices.
US Secret Service warns about increased cyberattacks against MSPs
Tech Republic Security
JULY 8, 2020
The US Secret Service has warned organizations about a rise in hacks of MSPs and offers advice on how to beef up security
What is the Role of the Tech Lead in Agile?
Social, Agile and Transformation
JULY 13, 2020
Tech lead is a role many organizations assign without providing a role description or defined responsibilities. That's because it's often used as a role on an initiative, product, project, or team, and not a formal job description.
Devolver Digital celebrates wacky indie video games coming in 2020
Venture Beast
JULY 11, 2020
Devolver Digital unveiled its wacky and wondrous indie video games coming in 2020, with a Not E3 direct show on Saturday. Read More.
“All Right, You Made Your Point. Now What Do We Do About It?”
Forrester IT
JULY 13, 2020
On Wednesday, July 15, we’re inviting executives from all companies — large and small, B2B, and B2C — to participate in our inaugural CX Reality Day and test out the real experiences that their brand delivers to customers.
Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection
Advertiser: ZoomInfo
This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.
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