It’s a small promotion and a change of title for one man, and a sign of a larger change in strategic focus for many others at SAP. Credit: IDG-Owned SAP is reorganizing its AI activities. Philipp Herzig, formerly head of cross-product engineering and experience, now leads a new “end-to-end growth area” focused on AI as the company’s chief artificial intelligence officer (CAIO). Herzig now reports directly to CEO Christian Klein, and will oversee the entire value chain for SAP business AI from research and product development through to implementation at the customer. With this new structure, SAP aims to accelerate the pace of its AI development, according to a statement from the software manufacturer. The newly established organization also underlines the central importance of business AI as a strategic driver for SAP’s further growth. Herzig’s team will work closely with other innovators within SAP. The aim is to integrate artificial intelligence into every part of the portfolio. Based on this, customers should be able to use SAP business AI consistently across the entire SAP portfolio. “SAP’s increased focus on business AI marks the start of a completely new generation of enterprise innovation, and I’m honored to have the chance to help customers make the most of this unprecedented opportunity,” said Herzig, describing his role. “I look forward to working with our team, as well as our ecosystem of customers and partners, to drive the development and delivery of relevant, reliable, responsible business AI that fundamentally changes the way business runs.” Walter Sun, who moved from Microsoft to SAP in September 2023, will coordinate the development of SAP’s next generation of enterprise software worldwide as Global Head of AI and lead AI product developer in Herzig’s team. Herzig was already Sun’s boss before his latest move. Strategic restructuring This is not the only change in SAP’s reporting structure. At the beginning of 2024, the company established a new Executive Board department, Customer Services & Delivery. Its head, Thomas Saueressig, is tasked with driving the still hesitant cloud transformation among customers. Product Development, which Saueressig had previously headed, has been taken over by Muhammad Alam, who has also been promoted to the SAP Executive Board. Like Sun, Alam had moved from Microsoft to SAP, albeit at the end of January 2022. The changes at the top of SAP also have an impact on the entire organization. It was only at the end of January 2024 that SAP CEO Klein announced a comprehensive restructuring program affecting around 8,000 employees — around 7.5 percent of the total workforce. There was no talk of redundancies or job cuts in Walldorf. However, the management has made it unmistakably clear that SAP’s qualifications and resources must continue to meet future business requirements. For SAP CEO Klein, it is apparently a matter of steering the German software company towards the cloud and AI. To this end, the internal SAP structures are being reorganized, as is becoming increasingly clear. In addition to a stronger focus on strategic growth areas, according to SAP, the aim is to “redesign the operational structure in order to exploit organizational synergy effects, achieve efficiency gains through AI and prepare the company for future strongly scaling sales growth”. Related content feature CDOs’ biggest problem? Getting colleagues to understand their role Chief data officers face several challenges, including new demands from AI, but they must also sell the value of their jobs to coworkers unsure what CDOs do. By Grant Gross May 07, 2024 7 mins Chief Data Officer Data Governance Business IT Alignment interview SAP forecasts clarity in the cloud After customers and user groups that adopted S/4HANA early accused SAP of bait-and-switch tactics, CIO editor-in-chief in Germany Martin Bayer recently sat with Christian Klein, CEO of the multinational software company, to clear the air on cloud rea By Martin Bayer May 07, 2024 5 mins SAP Generative AI Cloud Architecture opinion Rethinking ‘Big Data’ — and the rift between business and data ops As an era, ‘Big Data’ may be over, but its underlying value (and tensions) live on, even as organizations seek to make the leap to an AI future. By Thornton May May 07, 2024 5 mins Big Data Business IT Alignment Data Management news ADNOC, G42 and Presight partner to accelerate AI solutions By Andrea Benito May 06, 2024 3 mins Artificial Intelligence PODCASTS VIDEOS RESOURCES EVENTS SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe