ServiceNow CEO Bill McDermott said that global challenges like the war in Ukraine u201chave underscored the urgency of investment in digital business.u201d Credit: © SAP Helpdesk software-as-a-service provider ServiceNow continues to grow its subscription business, despite significant global challenges, including the ongoing war in Ukraine. The company, which is led by former SAP CEO Bill McDermott, posted revenue of $1.7 billion for the first quarter of 2022, up 27% from the previous year. Subscription revenue accounted for the vast majority of that number, at $1.6 billion, which was up 26% year‑over‑year, while professional services accounted for the remaining $91 million in revenue. Net income for the quarter was $75 million. Referencing ongoing business challenges, such as rising inflation and the ongoing war in Ukraine, ServiceNow CFO Gina Mastantuono said that while “enterprises are navigating a macro environment filled with a myriad of challenges,” ServiceNow has been able to “to continue delivering strong results.” McDermott also shrugged off any potential business impact of Russia’s invasion of Ukraine. “While there are significant challenges in the world, particularly in the Eastern European situation, we have not seen a material impact on our market. To the contrary, the challenges have underscored the urgency of investment in digital business,” he told analysts. Last month, ServiceNow launched the latest version of its workflow automation platform, called San Diego, which featured an updated design alongside a substantial focus on automation, supported by added robotic process automation capabilities. Related content news Appeal court overturns $1.6bn mainframe software ‘poaching’ ruling against IBM AT&T ‘independently decided” to replace BMC software, the appeals court found. By John Leyden May 03, 2024 3 mins Mainframes Legal news IBM and AWS forge global alliance, streamlining access to AI and hybrid cloud solutions This partnership will allow businesses in 92 countries access to IBM’s software products, including data technologies and AI, directly through the AWS Marketplace. By Gyana Swain May 03, 2024 5 mins Amazon Web Services Hybrid Cloud Artificial Intelligence feature UPS delivers customer wins with generative AI The multinational shipping company enlisted LLMs to automate customer message responses, reducing agent handle time and paving the way for genAI use across the enterprise. By Paula Rooney May 03, 2024 7 mins CIO 100 Generative AI Digital Transformation feature Scrum master certification: Top 13 certs for agile pros A Scrum master certification can prove you have the knowledge and competency to lead agile teams successfully. By Sarah K. White, Sharon Florentine May 03, 2024 16 mins Certifications Agile Development IT Skills PODCASTS VIDEOS RESOURCES EVENTS SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe