Chunghwa Telecom’s ODA-inspired operation automation
TM Forum
NOVEMBER 21, 2021
fold reduction in digital service launch time from four months to nine days; autonomous transport network operations optimized to be five times faster, with CapEx reduced 16% per year; Net Promotor Score improved by 1.3 The number of CHT’s digital services has grown by at least 50% (from just over 250 in 2017 to 394 in 2021).
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