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Customer service, especially field service, helps companies outperform competitors and drive growth

CIO Business Intelligence

By increasing customer engagement, Gallup also promotes increases in customer service metrics, including: 66% higher sales growth, 10% increase in net profit, 25% increase in customer loyalty, and +20 percentile point increases in customer confidence. There’s much to be done. Only 26% of U.S.

Company 116
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Guide to Find the Best eBook Distributor for Your Masterpiece!

Kitaboo

Whether you’re a seasoned publisher or an aspiring author venturing into self-publishing, one crucial aspect is formatting and distributing your eBook to various retailers. Key Features: It is a cloud-based platform that lets you create, publish, and distribute your mobile-ready interactive eBooks.

eBook 78
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The best Cyber Monday deals that you can already get

The Verge

More and more retailers have lifted the veil on their new deals earlier than ever, and we’re focused on adding them here. Target is blowing the rest of the major retailers away with a $50 price cut on the Apple Watch SE (GPS, 40mm), costing $230 while others are selling for $260. This speaker usually retails for $300 outside of a sale.

Wireless 129
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The best early Cyber Monday deals happening now

The Verge

Latest deal highlights: The Backbone One mobile game controller for iPhones has reached a new all-time low price of just $70 on Amazon. It doesn’t offer lidar or virtual boundaries, but it’s a great budget bot that can handle the basics. Normally $50, the retailer is offering the streaming device for around $30.

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Top Stories of 2020: How the events of this year upended the worlds of tech, science and more

GeekWire

Implosion of the global travel industry, restaurants, traditional retail, events businesses and others sectors that relied on physical interaction, and didn’t have a digital strategy as a safety net. Desktop and laptop PCs reemerge in the center of our lives, taking some of the momentum from smartphones and other mobile devices.

Microsoft 144