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Agile CMS Moves The Market Beyond Headless — The Just-Released Forrester Wave™ Evaluation

Forrester IT

Agile content management systems (CMSes) build on the momentum of nearly 30 years of delivering modern, digital, internet-powered experiences. With a nod to both developers and practitioners, agile CMS seeks to enable collaborative, iterative approaches to content and experiences that satisfy both sides of the house.

Agile 254
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2030 Vision: How the telco industry’s past successes will shape its future

TM Forum

Over time, however, new entrants and high mobile subscriber penetration led to the start of B2C saturation. By the end of this era, overall B2C sector growth began to slow. By the end of 2019, nearly two-thirds of CSPs were experiencing commoditization in the B2C market. TM Forum Open Digital Architecture.

B2C 182
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Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. Himanshu, VBG Enterprise Architecture. : Himanshu, VBG Enterprise Architecture. : Tell us more about the enterprise architecture program.

Groups 130
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Unleashing creativity with the programmable telco

TM Forum

A programmable network (or a software-defined network) separates the network architecture from the software that controls network devices and services and exposes network services and capabilities through standards-based APIs. to build, launch and monetize their own offers, applications & services. Defining the programmable telco.

Network 132
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Enhance telecom strength, collaborate with partners: Huawei accelerates 5G business success

TM Forum

South Korean carriers have launched over 2,500 5G-powered augmented and virtual reality (AR/VR) applications, improving average revenue per user by 37%. – 51% of enterprise owners expect suppliers to provide integrated vertical industry solutions which include 5G connectivity, operational platforms, and CPE devices and applications.

B2B 130
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Unified commerce elevates customer experience for Hippo Stores

CIO Business Intelligence

Such a technology strategy has provided the much-needed agility beyond just elevating customer experience and reducing costs. To gain agility, we had to build technology in-house. When the online ecommerce application was complete in 2020, it could enroll customers and ingest products and prices from downstream applications.

Retail 84
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. What are some of the technical challenges for CSPs as they improve their digital experience architectures?

Oracle 130