Agile, B2C, CTO and Devops - Information Technology Zone

Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

JULY 23, 2021

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle

Oracle Fractional CTO Enterprise Enterprise

Unified commerce elevates customer experience for Hippo Stores

CIO Business Intelligence

MARCH 15, 2023

“We are India’s first omnichannel construction retailer offering the largest and widest range of building materials under one platform,” says Ranjit Satyanath, CTO of Hippo Stores. To avoid this trap, Satyanath’s team at Hippo Stores has built a common technology stack to power both its online and brick-and-mortar stores.

Retail

Retail Construction Agile Applications

Information Technology Zone

Digital experience investment grows as CSPs focus on hyper-personalized customer service

Unified commerce elevates customer experience for Hippo Stores

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