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Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. Himanshu, VBG Enterprise Architecture. : Himanshu, VBG Enterprise Architecture. : Himanshu, VBG Enterprise Architecture. :

Groups 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce skills are among the most sought-after in the IT industry and demand is soaring.

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ATD banks on B2B digital transformation

CIO Business Intelligence

For the past decade, the Amazon.com effect has spread digital disruption to every corner of the B2C world, spurring incumbent, consumer-facing enterprises to undertake massive digital transformation initiatives as a matter of survival. The tire distributor’s integration layer, for example, is deployed across a hybrid cloud architecture.

B2B 80
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Need a web solution right away? Here are two options.

mrc's Cup of Joe Blog

Economic changes are forcing more and more businesses to shift their strategies. Or, maybe they’ve focused on B2B but now need to make the switch to B2C. Businesses need new solutions, but are held back by their existing systems. We create applications on architecture that’s built to last. Try a low-code platform.

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Unified commerce elevates customer experience for Hippo Stores

CIO Business Intelligence

When the online ecommerce application was complete in 2020, it could enroll customers and ingest products and prices from downstream applications. As we built it on top of our online commerce application, we reduced a lot of engineering build time. But the in-store experience relied on separate tech. “As

Retail 78
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Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service

CIO Business Intelligence

While protecting enterprise assets using identity and access management (IAM) is important, companies also need to address the applications their customers use. Others are related to cloud-specific systems, like Azure AD B2C. They simply open the application on their FIDO-based device or redownload the application to a new device.