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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Prerequisites include earning Salesforce Application Architect certification (see above).

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Making self-service Network slice-as-a-Service a commercial reality

TM Forum

The Catalyst is championed by Telefónica and American Tower Corporation, with NTT Data as prime system integrator and supported by participants Akamanta, Blue Prism, Compax Software Development, MATRIXX Software, and Salesforce. Application Framework (TAM). The Catalyst leverages TM Forum’s. as well as the.

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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. It’s interesting to look at 5G impact in terms of both consumer and enterprise.

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How new business models are shaping CSPs' service operations

TM Forum

Recent research conducted for our upcoming Benchmark report, Mapping a path to revenue growth, shows that B2C revenues overall have been declining by around 1.5% Our research shows that some of the more digitally advanced CSPs are achieving strong growth in selling telco cloud services to their existing enterprise customer base.

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