Verizon Business Group transforms customer and partner experience
TM Forum
MARCH 11, 2022
The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. Himanshu, VBG Enterprise Architecture. : A digital transformation of our business processes was imperative to ensure seamless service.
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