Remove B2B Remove Cloud Remove Devops Remove WAN
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The impact of 5G and cloud on telco capex and opex

TM Forum

The rise in CSPs moving services to the cloud has exacerbated this trend as the spending they make with cloud service providers is on a usage basis in an as-a-service model. The same is true of some of the cloud-native software that CSPs now regard as essential for moving to a techco model.

Cloud 130
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ServiceNow, CSPs discuss transforming B2B customer experience

TM Forum

Communication service providers (CSPs) are keen to crack the B2B market beyond selling connectivity. The best way to understand how CSPs are transforming their B2B customer experience is to look at what’s motivating them to transform in the first place. Deutsche Telekom merges companies. One product at a time.

B2B 130
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. annually over the last three years and that B2B revenues were flat before the Covid-19 pandemic started in 2020.

B2B 130