The CIO's Four Views of IT KPIs
Future of CIO
MARCH 31, 2013
IT Performance Quadrants Managing stakeholder expectations is key to the success of IT. Question 2 : how much of the IT budget is spent on three buckets : (1) keep the light on activities, (2) to do business better, and (3) to grow the business. Tip, at least, one of your KPIs should try to illustrate this. (
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