What is ITIL? Your guide to the IT Infrastructure Library
CIO Business Intelligence
MAY 16, 2022
ITIL 4, the latest iteration of the ITIL framework, maintains the original focus with a stronger emphasis on fostering an agile and flexible IT department. The original 30 books of the ITIL were first condensed in 2000 (when ITIL V2 was launched) to seven books, each wrapped around a facet of IT management. What’s in the ITIL?
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