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Running both IT and digital at Alorica

CIO Business Intelligence

Still, like most companies, Alorica is in the midst of a digital pivot, says Mike Clifton, who joined Alorica as CIO in August 2021 and was promoted to chief information and digital officer just three months later. Martha Heller: How is Alorica pivoting as a business right now? Why is this pivot important to your customers?

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Why CIOs back API governance to avoid tech sprawl

CIO Business Intelligence

Carter Busse, CIO of no-code enabled automation platform company Workato, adds that APIs are now important connective tissue to integrate and interact with large language models (LLMs) within business processes. “If And as reliance on generative AI rises, the number of APIs in use is anticipated to increase accordingly.

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7 project priority checks for overloaded IT agendas

CIO Business Intelligence

Today’s IT leaders are much more than technology experts — they’re business leaders charged with driving timely results. And that requires knowing not only how to prioritize IT initiatives, but when, and how, to say no to projects that won’t advance business goals. What if the chosen initiatives don’t work out?