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Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability.

Groups 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce skills are among the most sought-after in the IT industry and demand is soaring.

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AI for everyone - How companies can benefit from the advance of machine learning

All Things Distributed

Personally, I think – and this is clearly linked to the rise of AI and ML – that there has never been a better time than today to develop smart applications and use them. Secondly, there is enough affordable computing capacity in the cloud for companies and organizations, no matter what their size, to use intelligent applications.

Company 147
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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. Refer here for some features for customer churn prediction in B2C.

B2B 130
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CaaS, marketplaces and zero-touch partnering aim for innovation and automation

TM Forum

This includes enabling greater programmability to address demands for low latency, high throughput and reliability, and security by creating new network architectures that encompass 5G, edge, cloud, IoT, AI and machine learning as part of a digital ecosystem. All of these three programs continue their work to the next phase.

B2C 100
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. Telecoms IT has changed fundamentally over the last decade. This excerpt from our latest report. '. going to all this trouble.

B2B 130
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Enhance telecom strength, collaborate with partners: Huawei accelerates 5G business success

TM Forum

South Korean carriers have launched over 2,500 5G-powered augmented and virtual reality (AR/VR) applications, improving average revenue per user by 37%. – 51% of enterprise owners expect suppliers to provide integrated vertical industry solutions which include 5G connectivity, operational platforms, and CPE devices and applications.

B2B 130