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Order management at the heart of modern service operations

TM Forum

. – an OM that cannot expose data to an orchestrator in a standardized fashion isolates itself from the rest of a CSP’s service operations architecture and leads to breaks in process automation. What developments on the near and medium horizon will help telcos diversify their core business model? .

B2B 130
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Vodacom CIO plans for digital and financial service revenue growth

TM Forum

In addition to drawing on its experience with M-Pesa to develop VodaPay, including its support for merchants, Vodacom looked at how communications service providers (CSPs) in India, China and Indonesia had developed service platforms. Today, VodaPay is a B2C app, but Vodacom has its sights set on creating a B2B digital marketplace.

Financial 130