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Verizon Business Group transforms customer and partner experience

TM Forum

The merged Verizon Business Group (VBG) undertook North Star, a flagship program, to consolidate the Enterprise Architecture (EA) and transform Verizon into a customer-centric organization. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability.

Groups 130
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3 certification tips for IT leaders looking to get ahead

CIO Business Intelligence

But certificates, even technical ones, can be an important part of any IT leader’s career journey, giving them hands-on experience, strategic insights into emerging technologies and methodologies, and the possibility to grow their peer network. It could be coding, designing, process flow, testing, or architecture.

Insurance 111
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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. How much churn can be attributed to call drop rate and to network quality?

B2B 130
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CaaS, marketplaces and zero-touch partnering aim for innovation and automation

TM Forum

This includes enabling greater programmability to address demands for low latency, high throughput and reliability, and security by creating new network architectures that encompass 5G, edge, cloud, IoT, AI and machine learning as part of a digital ecosystem. ” CaaS. TM Forum’s marketplace. Catalyst proofs of concept.

B2C 100
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. Telecoms IT has changed fundamentally over the last decade. This excerpt from our latest report. '. going to all this trouble.

B2B 130
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Enhance telecom strength, collaborate with partners: Huawei accelerates 5G business success

TM Forum

Since the launch of the first 5G network in South Korea in 2019, over 160 5G live networks have been established globally, serving more than 560 million active subscribers. In Europe, for example, Mobile Private Network (MPN) requests a 5G B2B operation support system (OSS) with pre-integration, quick deployment, and fast provisioning.

B2B 130