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Managing the holiday haze: How AI helps your Contact Center go the distance

CIO Business Intelligence

Customers can start a chat session, speak with a virtual bot , or even send a text message and engage in a natural and conversational way with immediate, personalized assistance 24/7– always with the option to escalate to a human during set business hours. Artificial Intelligence Did you know?

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Fed Tech Roundup January 5

CTOvision

Virtual Reality Operating Simulators: Gamification in Training Surgeons. HyTrust's Jason Lackey: 2-Factor Authentication Could Protect Networks from. Obama orders feds to study smart gun technology - CNET. Learn Artificial Intelligence With Udemy. Obama's Executive Actions On Gun Control May Not Do Much.

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3 examples of organizations improving CX with self-composed AI

CIO Business Intelligence

Traditional identity verification methods like knowledge-based authentication (e.g. A university differentiates its study abroad experience using self-composed AI bots and Augmented Reality (AR). Mark discovers that he is eligible for a semester studying abroad at the university’s London campus. Artificial Intelligence

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Meta Voicebox is canceled due to possible misuse

Dataconomy

“In the future, multipurpose generative AI models like Voicebox could give natural-sounding voices to virtual assistants and non-player characters in the metaverse. Even if two people don’t speak the same language, they might be able to converse naturally and authentically in the future thanks to this skill.

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Lunchbreak AI elevates your academic writing

Dataconomy

Lunchbreak AI is a state-of-the-art tool that utilizes advanced artificial intelligence to assist students in researching and writing essays. The core philosophy of Lunchbreak AI is to empower students to achieve their best by providing them with a virtual study buddy. What is Lunchbreak AI?

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Chief AI officers in demand as IT leaders expect gen AI productivity boost, survey finds

CIO Business Intelligence

For its AI Priorities Study 2023 , Foundry surveyed IT decision-makers who have either implemented AI and generative AI technologies in their organizations, have plans to, or are actively researching them. Artificial Intelligence, Generative AI, IT Strategy

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Diving into emerging trends in educational technology

Dataconomy

Notably, the ascent of artificial intelligence, the growing reliance on digital tools, and the innovative shifts in our learning methodologies highlight the dynamic landscape of education. Initiatives like accruing virtual points upon task completion or indulging in friendly competition via digital leaderboards exemplify this trend.