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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. How much churn can be attributed to call drop rate and to network quality?

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T-Mobile, Intel, NASA unveil 5G Open Innovation Lab in Seattle to help startups tap potential of 5G

GeekWire

The inaugural cohort of the new 5G Open Innovation Lab, before social distancing. (5G A new program led by T-Mobile, Intel, and NASA aims to help entrepreneurs take advantage of 5G technology and write the latest chapter in Seattle’s storied wireless history. based program just outside of Seattle. 5G OI Lab Photo).

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With shorter cash runways, here’s how startup founders can get to profitability faster

GeekWire

Harnessing the Power of Referrals Networking and leveraging personal connections are excellent starting points for gaining referrals in the marketplace. Encouraging satisfied customers to refer your product or service to their peers and networks can significantly expand your customer base. This applies to both B2B and B2C models.

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Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

The Catalyst project is a joint innovation program by Huawei, leading communication service providers (CSPs), and partners which harnesses the full power of AI to more accurately discover customer needs and context. . ” award for generating business value and deliverables for customer experience (CX) standards and best practices.