CIO Business Intelligence

AUGUST 1, 2023

IT services company Atos has found a buyer for its legacy managed infrastructure services business as it prepares for an IBM-style split between faster- and slower-growing activities. Atos had planned to divide into two publicly listed companies, but on August 1 announced it is taking a different route.

IBM 83

IBM Company Unified Communications Banking 83

GeekWire

MARCH 9, 2021

The 4-year-old company is profitable and saw annual recurring revenue spike 10X over the past 21 months. The Series B round, led by Tiger Global with participation from Madrona Venture Group and Mayfield, values the company at close to $500 million. Customers : SeekOut is used by six of the world’s top 10 most valuable companies.

CTO Hire 141

CTO Hire Company Unified Communications CTO 141

CIO Business Intelligence

APRIL 19, 2023

Stemmer Distribution, the largest French company to provide dental products to healthcare professionals since 1978, was able to reduce costs while improving their customer experience with the help of Avaya. Development progressed in four phases that began at smaller company bases and ended in Stemmer HQ, located in Tremblay, France.

Unified Communications 75

Unified Communications Healthcare Cloud Budget 75

CIO Business Intelligence

JUNE 20, 2022

French multinational IT services company Atos is planning to split in two, much as IBM spun out its legacy-focused managed infrastructure services business to form Kyndryl in November 2021. The other half, consisting of the company’s tech foundations business line, will retain the Atos name. It’s a Hail Mary move for Atos.

IBM 76

IBM Company Data Center .Net 76

IT Toolbox

APRIL 20, 2017

As unified communications (UC) platforms have matured and reached a healthy rate of adoption in the marketplace, much attention has been paid to how they will evolve to deliver even greater business value.

Artificial Intelligence 133

Artificial Intelligence Unified Communications Applications Company 133

GeekWire

OCTOBER 5, 2023

The company confirmed the layoffs in response to a GeekWire inquiry Wednesday, citing a restructuring to align with growth investment areas. The company raised $115 million last year, pushing its valuation past $1.2 The company landed $65 million in 2021, when it won Startup of the Year honors at the GeekWire Awards.

CTO Hire 84

CTO Hire Unified Communications CTO Microsoft 84

IT Toolbox

JUNE 10, 2016

Your unified communications (UC) solution powers the most vital processes in your organization. You don't get very far in the business world without effective communication tools. UC systems have a home in 68 percent of companies, according to West Unified Communication Services.

Unified Communications 100

Unified Communications Data Video System 100

IT Toolbox

JUNE 21, 2016

This is the final post in my series exploring five different business objectives that could strengthen – or even create – the business case for your company to deploy Unified Communications. Initially, I referred to these as “forces”, which they are as well. My intention

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Unified Communications Company 140

IT Toolbox

NOVEMBER 16, 2017

Advances in the Internet of Things (IoT) are beginning to connect to unified communications (UC). Among the more recent companies to move forward with IoT innovation are Avaya and Volvo. The main drivers of this connection will be the manufacturing, health care, and transportation industries.

Unified Communications 113

Unified Communications Transportation Internet Network 113

IT Toolbox

AUGUST 23, 2017

As more businesses adopt unified communications (UC), they’re enjoying a host of productivity benefits as a result: better collaboration, improved mobile UC, and even better disaster preparedness—particularly in the case of a cloud implementation.

Unified Communications 113

Unified Communications Mobile Cloud Company 113

IT Toolbox

MAY 17, 2017

You can ask around your company or your customers and get different perspectives on DX, but regardless of the answers to your questions, DX is a powerful, initiative platform on which to build compelling unified communications (UC) and UC as a Service In the hype cycle, what does it really mean?

Unified Communications 124

Unified Communications Industry Company 124

Spearline Testing

MARCH 27, 2023

. – March 27, 2023 – Cyara , the creator and leader of the Customer Experience (CX) Assurance category, today announced its acquisition of industry-leading global communication testing company Spearline , headquartered in Ireland. For more information, please visit cyara.com.

Unified Communications 78

Unified Communications CTO Video Enterprise 78

IT Toolbox

JULY 29, 2016

Unified communications solutions can introduce many new features for employee collaboration. However, your company policies may not address these forms of communication.

Policies 100

Policies Unified Communications Network Company 100

IT Toolbox

JUNE 16, 2016

Unified communications (UC) solutions with a hybrid setup bring many advantages to your company, but how do you support your end users appropriately?

Unified Communications 100

Unified Communications How To Cloud Report 100

IT Toolbox

MAY 16, 2016

Unified communications bring many benefits to your organization, from collaboration to productivity. Experian reports the financial damage caused by data breaches increased to $195 per record in 2015, so an intrusion could cause a multimillion-dollar loss for your company. You need to address UC security issues

Unified Communications 100

Unified Communications Security Financial Report 100

GeekWire

JANUARY 12, 2022

The tech: SeekOut’s software is used by more than 1,000 companies such as UiPath and Experian to help with recruiting. The software also features built-in diversity filters at a time when companies are looking to accelerate DEI efforts. The company is now valued at $1.2 The journey: SeekOut is not an overnight success.

Software 127

Software Software CTO Hire Unified Communications 127

CIO Business Intelligence

JANUARY 11, 2023

The company’s overall strategy is to “have a customer experience that’s second-to-none — from the moment they first engage with the company to plan their experience, to when they return home at the end of their travels — regardless of what Journey Beyond adventure you are booking.” The IVR was also not standardized across the company.

Tourism 117

Tourism Unified Communications Travel System 117

Spearline Testing

MAY 27, 2020

Additionally, organizations such as unified communications and those with a global call center presence rely heavily on multiple carriers to support their infrastructure and ensure an excellent customer experience. ” Global unified communications organization. This is where Spearline comes in. Find out more.

Unified Communications 78

Unified Communications Telecommunications Network Enterprise 78

CIO Business Intelligence

MARCH 8, 2023

Create a conversational workspace Workstream Collaboration is a cloud-based application that converges siloed unified communications (UC) and contact center technology into one tool with one single application. CX is everyone’s business Customers don’t see communication siloes. This needs to change.

Unified Communications 105

Unified Communications Healthcare Applications Architecture 105

Network World

FEBRUARY 13, 2017

It is not surprising that Cisco, Mitel and others are targeting Avaya’s customers as the networking company goes through Chapter 11 bankruptcy but sometimes it is a bit startling in its boldness. You have to figure out who you trust with your unified communications and customer care solutions. Change and uncertainty usually do.

Unified Communications 89

Unified Communications Examples Network Company 89

CIO Business Intelligence

JUNE 21, 2022

Amazon Cases is expected to aid agents in tracking, collaborating and resolving customer cases faster, especially the ones that require multiple interactions and follow-up tasks, the company said. Collaboration Software, SaaS, Unified Communications AWS faces major competition in contact center market. Miller said.

Unified Communications 88

Unified Communications SAP Cloud Enterprise 88

GeekWire

APRIL 20, 2023

One of the five finalists for Next Tech Titan at the 2023 GeekWire Awards will join an elite class of companies. The company ranks No. The GeekWire Awards recognize the top innovators and companies in Pacific Northwest technology. The company offers same-day delivery and other capabilities, helping customers compete with Amazon.

CTO 108

CTO Advertising Unified Communications Chemicals 108

CIO Business Intelligence

MARCH 15, 2022

Engagent needed a unified communications platform that delivered, shifting the core of their business while maintaining their high degree of customer service and responsiveness. Streamlined efficiency .

Healthcare 118

Healthcare Unified Communications Insurance Cloud 118

CIO Business Intelligence

FEBRUARY 13, 2023

The company is embedding AI into each level of the tech stack it sells to customers, he says. “We We run factories and help companies run them and optimize them” and AI is used to optimize everything from getting more throughput to better quality to preventative maintenance, productivity, and cost optimization, Nardecchia says.

Budget 145

Budget CTO Hire Unified Communications Tourism 145

CIO Business Intelligence

AUGUST 8, 2022

According to Accenture , a majority of workers (83%) prefer a hybrid work model, and 63% of high-growth companies have already adopted a “productivity anywhere” approach to their workforce. Companies of all sizes should start to incorporate AI-driven automation in every aspect of business: from customer service to sales and logistics.

Unified Communications 57

Unified Communications Cloud Artificial Intelligence Applications 57

Spearline Testing

APRIL 30, 2019

For unified communications. For unified communications. Spearline is the leading network intelligence company in the telecommunications industry. Unified Communications. Book a Demo. Industry segments. For enterprises. For carriers. In-country number dialling. Automated testing. On-demand testing.

Mobile 60

Mobile Unified Communications Telecommunications Network 60

TM Forum

NOVEMBER 17, 2021

as companies of all sizes digitalize their operations, adopt new business models and adapt to new modes of doing business, the challenge for CSPs is to find new ways of addressing this opportunity in a scalable and cost-effective manner. While CSPs are seeking to. build new value in the B2C market. Mapping a Path to Telco Revenue Growth. )

B2C 130

B2C Unified Communications B2B Enterprise 130

Spearline Testing

NOVEMBER 5, 2020

Telecommunications companies soon adjusted for capacity and improved resilience to provide a more stable environment for the millions who suddenly found themselves working from home. Despite this, he shared, the team adapted to the dynamic environment, as many other companies did. Hayes noted two additional observations.

Telecommunications 142

Telecommunications VOIP Quality Assurance Unified Communications 142

Spearline Testing

NOVEMBER 24, 2020

Organizations, especially large multinationals and unified communication providers have complex telecommunications networks. In addition to this objective measure of performance, some companies include subjective estimates of how each carrier is performing. Complex networks.

Vendor Management 145

Vendor Management Network Telecommunications Unified Communications 145

Cloud Musings

APRIL 14, 2014

ABOUT TIA: The Telecommunications Industry Association (TIA) is the leading trade association representing the global information and communications technology (ICT) industries through standards development, government affairs, business opportunities, market intelligence, certification and world-wide environmental regulatory compliance.

Agile 144

Agile Telecommunications Cloud Unified Communications 144

CIO Business Intelligence

JULY 12, 2022

They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.

Data Center 83

Data Center Enterprise Enterprise Cloud 83

Spearline Testing

JULY 11, 2019

Unhappy customers draw away from the company, shattering connections, and losing revenue permanently. Most businesses may not realize that customers are dissatisfied with the company, caused by their numbers not routing optimally. Returning customers tend to buy more from a company over some time. Unified Communications.

Telecommunications 94

Telecommunications Unified Communications Network Enterprise 94

Spearline Testing

NOVEMBER 4, 2019

A wholly-owned subsidiary of the Vodacom Group, Vodacom Nigeria is a major provider of connectivity, hosted services, unified communications and IoT solutions. Spearline is the leading network intelligence company in the telecommunications industry. New to Spearline?

Telecommunications 111

Telecommunications Unified Communications Film Groups 111

Spearline Testing

MARCH 9, 2021

Since the global adoption of VoIP and video as primary communication solutions, Unified Communications (UC) has never had a more valuable asset. The 'VoIP approach' provides organizations with feature-filled telephony service at a fraction of the standard company telephony price, proving highly effective.

VOIP 131

VOIP Network Unified Communications Internet 131

Spearline Testing

DECEMBER 8, 2020

Intercompany conferencing is also on the rise, as companies utilize technologies to talk to their stakeholders such as suppliers, partners. Spearline can help to proactively monitor unified communication and identify any issues before their customers do. The Spearline solution.

Video 136

Video Trends Meeting Unified Communications 136

Spearline Testing

APRIL 9, 2019

Read how West Unified Communications applied Spearline alerts to pro-actively raise issues with their carriers and resolve them in a timely manner. West, as a global provider of communication and network infrastructure services, has support teams located all around the world. Case study. Find out more about Spearline alerts.

Unified Communications 60

Unified Communications Case Study Network Resources 60

GeekWire

JANUARY 13, 2022

These once elusive creatures of the corporate world — privately-held companies valued at a $1 billion or more — certainly are plentiful these days. And then today, another blockbuster unicorn boosted its valuation, with Seattle-based sales engagement software company Highspot raising $248 million at a $3.5 billion valuation.

Meeting 141

Meeting Real Estate Fractional CTO CTO Hire 141