Dataconomy
NOVEMBER 15, 2023
Farewell Bing Chat Enterprise, hello upgraded Copilot Microsoft bids adieu to Bing Chat Enterprise, creating a revamped Copilot experience. Copilot for Service aids contact center agents, seamlessly integrating customer info and knowledge base articles with popular platforms like Teams, Outlook, Salesforce, ServiceNow, and Zendesk.
Dataconomy
APRIL 24, 2024
Microsoft Teams integrates chat, project management, video conferencing, and file-sharing tools. It captures, transcribes, and analyzes sales calls or meetings in real time. You should pay according to how large your team is and the type of license you want. Integrations don’t cost extra.
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A CIO's Voice
MARCH 24, 2010
You want to go into an enterprise and turn around performance and create a sharp improvement in delivered value from IS. Review the knowledge base of the help desk to see where there are the opportunities. Understand what guidelines are already in place, adapt and communicate your standards and manage to that expectation.
Future of CIO
MARCH 31, 2012
Modern EA needs to shift from technology-focus to business focus, to help business blueprint capability map, then base on such sets of business capabilities & unique competency, EA need help further craft capability-driven strategy planning and create a vision for the enterprise, and provide the guide to execute it seamlessly.
CIO Business Intelligence
MAY 19, 2022
What is enterprise service management? Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT parts of an organizations, including human resources, legal, marketing, facilities, and sales.
Social, Agile and Transformation
SEPTEMBER 18, 2008
I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 Startups and Enterprises. crisis management. (3). enterprise 2.0. (9).
Future of CIO
NOVEMBER 4, 2013
The good IT leader has to be prepared to constantly realign technology against the enterprise's business needs. Project Manager may be measured by the success of the project delivered.The developers may be measured by how many business problems via their work being solved (such as adding the new feature.,
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