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4 ways AI will change the ITOps landscape in 2024

CIO Business Intelligence

However, the emergence of Generative AI (GenAI) means the stage is set for the technology to disrupt the status quo in 2024. 2. GenAI will reshape architecture, processes, and automation We’re about to see GenAI get interesting, as the technology moves from content summarization to reshaping the IT landscape.

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. Together, the two projects earned Tractor Supply a 2024 CIO 100 Award for IT leadership and innovation. The tech team is extremely agile.” Tractor Supply Co.

Retail 115
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Covanta’s step-by-step approach to AI enablement

CIO Business Intelligence

Nearly half of CIOs and close to a third line-of-business managers have cited AI and machine learning as the most strategically important area of concern this year, according to Foundry’s 2024 State of the CIO Study. Build resourcing capabilities to deliver the solutions using an agile framework. Artificial Intelligence, IT Strategy

Agile 69
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What Heineken’s CIO is brewing for better connectivity

CIO Business Intelligence

For Heineken’s global CIO Ing Yan Ong, the journey to keep a historic beer brand relevant starts with simplifying ERP, adopting agile methodologies and rethinking customer and supplier relationships in an age of digital analytics and personalized communications. Agility has become critical, top-down and bottom-up.

Agile 104
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Prioritizing AI? Don’t shortchange IT fundamentals

CIO Business Intelligence

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away.

Hardware 143
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Broadcom Software 2022 Predictions

CIO Business Intelligence

Expect to see Artificial Intelligence (AI) feature in a range of activities, such as AI-driven services and development tools with AI bots being used in software testing. That’s going to change in 2022 with organizations adopting Zero Trust as their MO to shore up their endpoints and protect their data. .

Software 104
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How the Edge Is Changing Data-First Modernization

CIO Business Intelligence

IDC predicts that by 2023 over half of new enterprise IT infrastructure deployed will be at the edge; by 2024 the number of apps at the edge will balloon by 800%. As a result, business users are treated to insights that weren’t possible before, with enhanced agility to act on data in the moment. “You How edge refines data strategy.

Data 94