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Generative AI’s change management challenge

CIO Business Intelligence

Change management Helping workers understand what AI can do for them will be tricky, though, as they want to feel that AI is augmenting their work, and not just replacing the enjoyable parts, BCG found. “The Finally, he advised enterprises to build a responsible AI program to reassure employees that they use generative AI ethically.

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What is data governance? Best practices for managing data assets

CIO Business Intelligence

The Business Application Research Center (BARC) warns that data governance is a highly complex, ongoing program, not a “big bang initiative,” and it runs the risk of participants losing trust and interest over time. The program must introduce and support standardization of enterprise data.

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What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

ITIL 4, the latest iteration of the ITIL framework, maintains the original focus with a stronger emphasis on fostering an agile and flexible IT department. The original 30 books of the ITIL were first condensed in 2000 (when ITIL V2 was launched) to seven books, each wrapped around a facet of IT management. What’s in the ITIL?

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Shaping IT Competency to Drive Digital Transformation

Future of CIO

Setting policies and guidelines to build competency and navigate digital transformation: There needs to establish digital policies for building a cohesive set of business competency. Setting guidelines, tuning structures, and making programs are three levels to build digital competency.

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Demystifying AI: A Guide to Understanding and Leveraging Artificial Intelligence

Eric D. Brown

Unlike traditional programming, where a programmer explicitly defines the rules, ML algorithms learn to identify patterns and make predictions by processing vast amounts of data. This learning process from data allows machines to perform tasks without being explicitly programmed for every possible scenario.

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How to Build a Organization with High Changeability

Future of CIO

An agile organization is one that is open to change and can adapt readily when change is needed. Many organizations are doing Agile - applying Agile methodologies and practices to develop software, but very few organizations are being agile - following Agile principles and philosophy to run an agile organization.

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20 issues shaping generative AI strategies today

CIO Business Intelligence

Douglas Merrill, a partner at management consulting firm McKinsey & Co., says CIOs should apply agile processes to their gen AI strategy. You have to be learning as things move forward but do [iterations] that are safe and controlled and focus on risk management,” he explains.