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Verizon Business Group transforms customer and partner experience

TM Forum

With exponential growth came operational challenges due to a complex landscape spanning 10 lines of business as a result of reorganizing its wireline and wireless segments into a seamless enterprise. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability.

Groups 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Prerequisites include earning Salesforce Application Architect certification (see above).

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Sysco’s recipe for growth centers on IT

CIO Business Intelligence

Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5 Having been very acquisitive over the years, Sysco found itself burdened with a lot of on-premise data centers and legacy applications.

B2B 94
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Startup founders at new 5G Open Innovation Lab explain how they’ve adjusted to the COVID-19 crisis

GeekWire

It’s certainly been a unique inaugural cohort for the 5G Open Innovation Lab (5G OI Lab) , a new startup program funded by T-Mobile, Intel, and NASA. based lab debuted in early May and will wrapped up its first program — held virtually due to the pandemic — this week. The Bellevue, Wash.-based Headquarters: Seattle, Wash.

Software 133
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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. Refer here for some features for customer churn prediction in B2C.

B2B 130
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Enhance telecom strength, collaborate with partners: Huawei accelerates 5G business success

TM Forum

South Korean carriers have launched over 2,500 5G-powered augmented and virtual reality (AR/VR) applications, improving average revenue per user by 37%. Integrated services means providing a one-stop solutions for enterprises by offering different verticals tailored, integrated solutions and embracing cloud providers.

B2B 130
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CaaS, marketplaces and zero-touch partnering aim for innovation and automation

TM Forum

Take the example of an enterprise that wants to buy a cost-effective connectivity service with a firewall supporting 1,000 sessions per minute for a specified office site. In doing so building the foundation of trust with enterprise customer towards the next step of growth beyond connectivity,” says O’Brien. Read the new.

B2C 100