Forrester IT

AUGUST 17, 2020

billion valuation undeniably validates revenue intelligence as an important technology category that helps companies harness the power of data and insights across a range of revenue-generating […].

Data 366

Data Company B2C B2B 366

Forrester IT

SEPTEMBER 11, 2020

However, this was not the only first: We also introduced a new banking software category: The digital […]. With these Forrester Waves, we separated off-the-shelf banking back ends for retail and corporate banking for the first time.

Banking 327

Banking Software Software Retail 327

Forrester IT

MAY 9, 2016

My focus is on Application Development and Delivery (AD&D) professionals, so I thought I'd update you on what all of this means to them. Read more Categories: #mobileapps. Application Development. Viv is attempting to create what they're calling a Global AI.

Development 225

Development Training Applications Programming 225

Forrester IT

FEBRUARY 24, 2017

For example, KeyBank are leveraging DevOps to quickly deliver business new customer capability using streamlined coordination between application development and operations. Read more Categories: Agile. [i] The pressure for speed and quality is DevOps becoming pivotal for all organizations. Robert Stroud. StateofDevOps.

Devops 416

Devops Banking Agile Mobile 416

Forrester IT

AUGUST 8, 2022

We have divided these use cases into two categories: Core and Emerging. Together, we estimate that these vendors account for 95%+ of the VSM market. As part of our research, we asked vendors to identify their top five go-to-market use cases. Core Use Cases […].

Research 195

Research Data Devops Development 195

Forrester IT

MAY 18, 2022

Now that we’ve published the ISDP Now Tech, we thought it’d be good to go in depth into where this category came from, why it matters, identify four different […]. Vendors replied to our invitation to participate in Forrester’s Q2 2022 Integrated Software Delivery Platform (ISDP) Now Tech with a common refrain: “what is an ISDP?”

Software 195

Software Software Applications Development 195

Forrester IT

DECEMBER 2, 2016

Read more Categories: AI. Application Development. But that's not what I am talking about: I am talking about a robot (or bot) or AI software system that, if given a business requirement in natural language, can write the code to implement it -- or even come up with its own idea and write a program for it. automated testing.

Artificial Intelligence 150

Artificial Intelligence Development Programming Software 150

Forrester IT

MAY 11, 2016

This a guest post by Meredith Cain , a Research Associate on the Application Development & Delivery (AD&D) team. As this metaphorical bridge, Messenger provides customer service pros with: Read more Categories: CRM. If customers will not come to your business, your business must go to the customers. Customer Service.

Applications 199

Applications Media Social Research 199

Forrester IT

JULY 28, 2016

For Application Development and Delivery professionals, Stream has current support for some technologies and planned support for others. In order for it to be a viable platform for enterprises it needs to be able to: Read more Categories: enterprise video. online video platform.

Microsoft 150

Microsoft Video Healthcare Enterprise 150

Forrester IT

JUNE 28, 2016

This a guest post by Meredith Cain , a Research Associate on the Application Development & Delivery (AD&D) team. However, recent developments and investments from startups and tech giants alike suggest these immersive experiences will eventually become everyday experiences, but are still in developmental stages today.

Film 210

Film Travel Virtualization Development 210

Forrester IT

APRIL 17, 2017

Read more Categories: Analytics. That crowded landscape has to change. Forrester is making three predictions which should guide BI vendor and BI buyer strategies in the next three to five years. business intelligence. system of insights.

Business Intelligence 390

Business Intelligence Big Data Applications Enterprise 390

Forrester IT

JUNE 12, 2017

Cognitive search solutions are different because they: Read more Categories: AI. A new generation of enterprise search solutions that employ AI technologies such as natural language processing and machine learning to ingest, understand, organize, and query digital content from multiple data sources. Cognitive Search.

Enterprise 402

Enterprise Enterprise Artificial Intelligence Applications 402

Forrester IT

FEBRUARY 17, 2017

Read more Categories: Analytics. Vendors will continue to seize this opportunity -- new players will keep springing up, and large vendors will continue to acquire them. No market, even a $16.5 billion market , can support 73 vendors. business intelligence. m&a.

Business Intelligence 384

Business Intelligence Architecture Research Enterprise 384

Forrester IT

JULY 7, 2017

So instead, we'd would like to say the following structural forces are in play: Read more Categories: IT automation. Factual, yes, but not quite a helpful account of the musician's travails and eventual tailing off at age 27. IT services. offshore outsourcing.

Policies 378

Policies Industry Media Applications 378

Forrester IT

FEBRUARY 20, 2017

Prescriptive analytics can be used in two ways: Read more Categories: Analytics. " Prescriptive Analytics Inform And Evolve Decision Logic Whether To Act (not not act) And What Action To Take. Prescriptive Analytics. american airlines.

Airlines 397

Airlines Artificial Intelligence Applications Research 397

CIO Business Intelligence

OCTOBER 4, 2023

The most volatile market segments for non-certified skills were data and databases (with 56% of skills changing in value); operating systems (53%); and application development tools and platforms (39%). Careers, Certifications, IT Skills, Technology Industry

Security 133

Security Infosys Architecture Artificial Intelligence 133

Forrester IT

NOVEMBER 12, 2016

Read more Categories: AI. IBM Watson Health uses engineered knowledge in combination with a corpus of information that includes over 290 medical journals, textbooks, and drug databases to help oncologists choose the best treatment for their patients. Mike Gualtieri. artificial intelligence.

Artificial Intelligence 408

Artificial Intelligence Engineering Insurance IBM 408

Forrester IT

MAY 12, 2017

Read more Categories: AI. AI will short-term replace workers just as all technology has, but longer term it will raise wages as human workers become exponentially more productive because their efforts are augmented by intelligent machines - non-human servants. We can go back or we can go forward. Let's go forward. Mike Gualtieri.

Artificial Intelligence 415

Artificial Intelligence Transportation Applications Development 415

Forrester IT

FEBRUARY 21, 2017

My analysis, subject to the usual IANAL disclaimer, is that the real implications are: Read more Categories: SAP. I believe the judgement has actually made this grey area slightly more black-and-white. Software licesning. indirect access. software compliance.

SAP 245

SAP Licensing Software Software 245

Forrester IT

APRIL 28, 2017

There are two main reasons for this sustained trend: Read more Categories: Analytics. Forty-nine percent of decision makers say their firms are already engaging and/or expanding their engagements with outside data and analytic service providers, and another 22% plan to do so in the next 12 months. Professional Services. business intelligence.

Business Intelligence 187

Business Intelligence Trends Data Applications 187

Forrester IT

MAY 16, 2017

Read more Categories: AI. This opens a new world of solving a new class of complex problems that previously relied on preprocessed abstractions of images, voice, video, and non-uniform data. For example, deep-learning algorithms can work directly on pixel data -- no preprocessing required. deep learning. machine learning.

Training 332

Training Examples Video Applications 332

Forrester IT

JANUARY 4, 2017

Read more Categories: Analytics. On the other hand, business-user-centric Agile self-service BI is much more flexible and responsive to ever-changing age-of-the-customer requirements, but it's hard to govern. BI governance. Data governance. Governance. business intelligence.

Government 366

Government Data Business Intelligence Agile 366

Venture Beast

APRIL 22, 2022

AWS unveiled innovations across several services, including databases, machine learning, IoT and application development. Read More.

Strategy 76

Strategy Data Applications Development 76

CIO Business Intelligence

MAY 28, 2022

Some of the fastest-rising pay premiums during the quarter were for knowledge of the venerable DB2 and Apache Sqoop, a command-line interface for loading Hadoop databases that ceased development last year. It is not always the newest technologies that pay the best.

SAP 122

SAP Information Security Survey Architecture 122

Forrester IT

JUNE 12, 2017

Read more Categories: Agile at scale. agile software development. This means truly linking Agile initiatives, Design thinking and DevOps with business value. Our bi-annual Agile survey tracking the health of Agile initiatives for 2017 keeps its focus on the main challenge: Agile At Scale. water-agile-fall.

Agile 332

Agile Survey SCRUM Devops 332

CIO Business Intelligence

NOVEMBER 27, 2023

HomeMade has met this challenge with the help of an underlying software package from SAP called the Business Technology Platform , which brings together data and analytics, artificial intelligence, application development, automation, and integration into asingle, unified environment. Certainly not Homemade. Digital Transformation

SAP 98

SAP Artificial Intelligence Healthcare Budget 98

mrc's Cup of Joe Blog

APRIL 13, 2023

Even more confusing is the fact that many “low-code” tools aren’t even in the same category. For instance, I see low-code articles comparing website builders with enterprise application development tools. For sake of this article, we’ll focus on enterprise low-code application development software.

Applications 98

Applications Tools Budget Development 98

Forrester IT

DECEMBER 8, 2016

Read more Categories: Analytics. So you have gone through the Discover and Plan of your Business Intelligence (BI) strategy and are ready to staff your BI support organization. What skills, experience, expertise and qualifications should you be looking for? business insights. business intelligence. systems of insight.

Business Intelligence 150

Business Intelligence Big Data Strategy System 150

Forrester IT

JUNE 29, 2017

Read more Categories: CRM; customer service; agent experience; customer experience; cx. Finally, as customers choose to have interactions across multiple channels (phone, chat, web, mobile, messaging, social, etc.), enterprises should be able to deploy their chatbots in multiple channels. customer self-service.

Enterprise 307

Enterprise Enterprise Tools Artificial Intelligence 307

Forrester IT

MARCH 9, 2017

Employees must also be able easily, with little friction, access this information from within the context of their application. Read more Categories: CRM; customer success. However, Totango believes that everyone interacting with customers must have access to customer data and their health in order to better engage with them.

Sports 320

Sports Applications Financial Data 320

Forrester IT

JUNE 13, 2017

Read more Categories: Agile development. This means truly linking Agile initiatives, Design thinking and DevOps with business value. Our bi-annual Agile survey tracking the health of Agile initiatives for 2017 keeps its focus on the main challenge: Agile At Scale. Agile survey.

Agile 262

Agile Survey Devops .Net 262

Forrester IT

JANUARY 24, 2017

Midmarket customer demand: Read more Categories: CRM; customer service; CX; SFA; Sales automation. Compared to CRM vendors tackling the enterprise space, these vendors typically offer more streamlined - and sometimes simpler - capabilities. We saw some similar - and some strikingly different trends in this market segment.

Trends 150

Trends Enterprise Enterprise Report 150

Forrester IT

FEBRUARY 24, 2017

Read more Categories: DAM. DAM allows your team to pass around an asset for creative and legal approval. Each stakeholder can annotate assets and review iterations before creative teams finalize assets. digital asset management. technology.

Media 257

Media Resources System Applications 257

CIO Business Intelligence

MAY 26, 2022

Some of the fastest-rising pay premiums during the quarter were for knowledge of the venerable DB2 and Apache Sqoop, a command-line interface for loading Hadoop databases that ceased development last year. It is not always the newest technologies that pay the best.

SAP 98

SAP Information Security Survey Architecture 98

Forrester IT

AUGUST 30, 2016

Read more Categories: Responsive Web Design. However, with more than a billion websites out there, people are continuing to spend less and less time on the mobile web. And your app isn't winning them over either - consumers spend the majority of their time in only 5 apps. mobile Web. mobile moments.

Mobile 271

Mobile Google Applications Development 271

Forrester IT

JANUARY 5, 2017

Read more Categories: CRM; customer service; agent experience; customer experience; cx. For example, can they hire people at $11/hour qualified to handle exasperated customers with difficult questions? Or do they need to pay more and hire from a more skilled class of worker?

Mobile 307

Mobile Social Examples Applications 307

Forrester IT

JUNE 27, 2017

In our evaluation, we saw the following three trends stand out to help improve both the employee and customer experiences: Read more Categories: B2B. There is no magic wand to wave and transform your sales technology strategy into one marked by employee and customer obsession. Customer Relationship Management.

B2B 272

B2B Trends Strategy Tools 272