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Slouching Towards Ubiquity: Five Notable Fintech Companies

Forrester IT

As it does, fintech will evolve into a broadly held mindset in contrast to being defined as a type of company, a specific set of startups, a category of product types, or a series of new business models. Fintech is slouching towards ubiquity (see image below). Fintech as a mindset will exist at a wide […]

Company 492
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Data, Analytics And Insights Investments Produce Tangible Benefits. Yes, They Do.

Forrester IT

If you set out to build a boil-the-ocean business case for why to invest in data, analytics and insights initiatives – stop. Use your precious time to instead focus on prioritizing the investment categories across where you are in your business insights maturity.

Data 536
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Three Key CRM Trends in 2021 That Will Allow You To Better Engage Your Customers

Forrester IT

For a 30 year old technology category, it is amazing to see the CRM industry continue to grow at a staggering rate. Because CRM is at the heart of every business that wants to compete on customer experience. It enables companies to access 360-degree views of customers in real time to drive reliable, trusted, […].

Trends 489
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Shift Into High Gear: Unlocking Insights To Outpace Your Rivals

Forrester IT

Read about the four categories of insights that portfolio marketers should consider when aiming to advance business outcomes, drive customer experiences, and support their organization’s growth strategy.

Strategy 195
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Insurance Leaders: Review Your Marketing And CX Budgets In The Wake Of COVID-19

Forrester IT

Consider Spending Changes In Five Categories Post-COVID-19 The business effects of the COVID-19 pandemic will be with us for years. However, the consequences of the pandemic are not identical for all companies.

Insurance 340
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Prepare For New Billing Technology To Grow Your Business

Forrester IT

Billing is one of the most important technologies for the future of your business. I know – lots of tech categories say that.

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Invest In The Right Technologies To Improve Your Customers’ Financial Well-Being

Forrester IT

The Forrester Financial Well-Being Tech Tide™ report presents an analysis of the maturity and business value of the 18 technology categories that support financial well-being. Financial services executives should read this report to shape their firm’s investment approach to these technologies.

Financial 195