Remove category retail-industry
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Retailers Must Adjust Their Marketing And CX Spending In The Wake Of COVID-19

Forrester IT

Retailers: Make Spending Changes In Five Categories Post-COVID-19 The business effects of the COVID-19 pandemic will be with us for years. Different industries and firms face disparate consumer trends, resource availability, and revenue potential during the pandemic and its aftermath.

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Amazon earnings reveal major shift: Total services revenue on track to surpass retail sales

GeekWire

Direct retail sales are poised to represent less than half of Amazon’s business for the first time in its history — a fundamental shift that reflects the e-commerce giant’s expansion beyond its roots as an online store. Leigh was an Amazon general manager and retail category leader for nearly 10 years.

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SAP to add generative AI, industry smarts to CX tools

CIO Business Intelligence

SAP is also looking to improve its customer experience tools in other ways, providing industry-specific accelerators to help some enterprises roll the software out faster, and helping online retailers reduce waste by offering tools to support the resale of refurbished or returned products. It’s not a reactive chatbot,” she said.

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Vote for Startup of the Year: Arrived Homes, Lexion, Phaidra, Shipium, WhyLabs

GeekWire

Industrial AI. The finalists for Startup of the Year at this year’s GeekWire Awards come from a variety of industries, but all share a common trait: they are innovating, executing, and making a difference. To be eligible for consideration in this category, startups need to be no more than five years old in 2022.

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Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO Business Intelligence

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

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Seattle startup Swiftly lands $100M to help grocers fend off Amazon and other e-commerce players

GeekWire

Swiftly , a Seattle startup that provides software to brick-and-mortar grocery retailers such as Family Dollar and The Save Mart Companies, raised $100 million in a Series B funding round. Retailers can use the Swifly powered apps to adopt additional business models pioneered by Amazon and other e-commerce heavyweights. Swiftly Photo).

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Who will be the Next Tech Titan? Cast your vote in the GeekWire Awards

GeekWire

Past winners of this category have gone on to raise big funding rounds or go public, further cementing the Pacific Northwest as a leading global tech hub. Finalists in this category and others were selected based on community nominations, along with input from GeekWire Awards judges. He also co-founded The Wedding Tracker and EduClick.

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