How Should CIOs Implement Robotic Process Automation?
The Accidental Successful CIO
MAY 19, 2021
This new technology is called robotic process automation (RPA) and it allows average business users to configure software “robots” to automate what are called “swivel chair” repetitive tasks and maximize the importance of information technology. CIOs have an education component and their expectation setting for management is key.
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