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Embedded Help Desk vs. External IT Support: A Comparison

Helpt

Outsourcing is a strategic move that aligns with the need for efficient, responsive support, crucial for sustaining customer satisfaction and staying competitive in a fast-paced market. Let’s keep it simple and break up “outsourcing” into two categories: external IT support, and embedded help desk.

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Seattle region is No. 1 in U.S. in ranking of best cities for STEM jobs

GeekWire

The comparison by the personal finance website WalletHub measured the Seattle-Tacoma-Bellevue area across 19 key metrics, ranging from percentage of workforce in STEM; STEM employment growth; median wage for STEM workers; quality of engineering universities; and more. The Seattle region topped 100 U.S. The Seattle region was No.

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Gartner MQ, Forrester Wave: A Disservice to Innovation?

Fountainhead

By inadvertently playing into analysts’ narrow definition of products and categories, vendors can become distracted from their real goal – pursuing meaningful, valuable, and unique innovation. And for vendors, analysts are helpful by providing market research, trend analysis and evaluation of products and technologies. not their own.

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Amazon’s advertising business is surging amid industry-wide ad sales boom for tech giants

GeekWire

In the company’s second quarter earnings report , Amazon said its “Other” category generated $7.9 Other Amazon businesses are not growing as quickly — sales from the online stores category grew 16% in Q2 2021, for example, and Amazon Web Services sales grew 37%. billion last quarter. billion last quarter.

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A comprehensive comparison of RPA and ML

Dataconomy

Finance:  Machine learning can help identify fraudulent transactions and forecast market trends. Comparison of RPA and ML in terms of technology The technology used in RPA and ML is also different. Retail:  Machine learning can help analyze customer data to identify buying patterns and personalize recommendations.

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Seattle is top U.S. city in global talent ranking of software engineering hotspots

GeekWire

(GeekWire File Photo / Kurt Schlosser) Seattle technical recruiting startup Karat ranked the top cities around the world for hiring the best software engineers, and Seattle ranks at or near the top in two different categories, according to a report released Wednesday. and third globally.

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Chromebooks just had their best year ever

The Verge

For comparison, PC sales were up by 11 percent this year , which is the biggest growth the category had seen in a decade. Chromebooks are big sellers in the education market , and schools had to find a way to provide at-home students with computers for remote learning during COVID.

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