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8 pressing needs for CIOs in 2024

CIO Business Intelligence

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

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Top 8 challenges IT leaders will face in 2024

CIO Business Intelligence

Delayed decision-making Bhadresh Patel, chief digital officer at global consulting firm RGP, sees organization’s showing more caution than usual. 2023’s State of the CIO survey found 70% of IT leaders anticipate an increased involvement on their part in cybersecurity operations going forward.

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Regulatory uncertainty overshadows gen AI despite pace of adoption

CIO Business Intelligence

It’s no surprise, then, that according to a June KPMG survey, uncertainty about the regulatory environment was the top barrier to implementing gen AI. If I’m an energy company, I want to make it possible for folks to leverage geologic surveys and reports that are miserable to go through.” AI is a black box.

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What is GRC? The rising importance of governance, risk, and compliance

CIO Business Intelligence

A 2023 survey of more than 1,300 respondents from around the globe who either influence or manage their organization’s risk and compliance programs found that only 53% rated their programs as mature. Governance is who does what, how, and based on what data,” says Tilcia Toledo, senior managing director with FTI Consulting.

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10 projects top of mind for IT leaders today

CIO Business Intelligence

Artificial intelligence and machine learning Unsurprisingly, AI and machine learning top the list of initiatives CIOs expect their involvement to increase in the coming year, with 80% of respondents to the State of the CIO survey saying so. Other surveys offer similar findings. 1 priority among its respondents as well. For Rev.io

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The Sony Hack in Context

CTOvision

The average annualized cost per company included in the survey was $8.4 Yet, no one has thought to mandate safety and security standards for the information systems of even our largest public corporations. CTO cyber conflict cyberattack Cybersecurity' successful attacks per company per week.”

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7 key questions CIOs need to answer before committing to generative AI

CIO Business Intelligence

“It’s one of the largest deployments of generative AI that I know of,” says David McCurdy, Insight’s chief enterprise architect and CTO. But we sat down and fed it contracts and asked it nuanced questions about them: where are the liabilities, where are the risks,” he says. “But This will be a use case all over the world.”