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Red Hat seeks to be the platform for enterprise AI

Network World

Red Hat went all-in on generative AI at its annual summit last week, offering a wide range of tools for operational and development teams to help them build and deploy generative AI systems. Instead, it partnered with IBM to feature the Granite models as the default option in its tool sets and as the base for its Lightspeed products.

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Kyndryl bolsters its Bridge infrastructure services

Network World

It enables] this concept of personalization, access to this knowledge base and the solution bases that are targeted to help provide the operating efficiencies,” Shagoury said. AI-readiness services on tap Moving forward, there are a number of areas Shagoury said the company is focused on developing with Bridge.

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Free chapters to four books on the future of relationships, networks, organizations and work

Trends in the Living Networks

The four books I have written so far – Developing Knowledge-Based Client Relationships , Living Networks , Implementing Enterprise 2.0 , and Getting Results From Crowds – are linked by a number common themes. It continues to be used by professional firms in developing their client relationship programs.

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10 top enterprise service management systems—and how to choose

CIO Business Intelligence

What is enterprise service management? Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT parts of an organizations, including human resources, legal, marketing, facilities, and sales. Benefits of enterprise service management.

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. The tech team is extremely agile.”

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Will cognitive networks enable better conversations in the future?

Spearline Testing

The increasing complexity of networking environments. Network managers face the challenge of managing increasingly complex networking environments. In parallel, modern enterprise networks have evolved from being mainly hardware-driven to a software-driven fusion of virtual and physical networks.

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How to shift to intent-driven automation

TM Forum

The idea of intent-based networking has been kicking around the telecoms industry since at least 2017. our recent report on intent in autonomous networks. such as how to incorporate resources and interfaces that are outside the intent-based components of the system.

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