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Free Helpdesk Software

Galido

Some projects are current, some may have discontinued development. A GNU Enterprise package that handles both call tracking and project management. RT has been under development since 1996. The issue tracking handles bugs, tasks, support, news and documentation management. Asset Tracker. Double Choco Latte.

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Leveraging Organizational Knowledge: “Knowledge management strategies that create value”

Leveraging Organizational Knowledge

Capability/skill development is also a concern. I wonder whether you have considered knowledge management strategies that can create value for individuals, extended families and others, for example through collaboratively sharing and working together with others around the world on genealogical research? will Web 2.0