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Free Helpdesk Software

Galido

A GNU Enterprise package that handles both call tracking and project management. Asterisk turns an ordinary computer into a communications server and powers IP PBX systems, VoIP gateways, conference servers and is in use today by small businesses, large businesses, call centers, carriers and governments worldwide.

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Leveraging Organizational Knowledge: “Knowledge management strategies that create value”

Leveraging Organizational Knowledge

I wonder whether you have considered knowledge management strategies that can create value for individuals, extended families and others, for example through collaboratively sharing and working together with others around the world on genealogical research? I would be interested to read the views of you and your readers.