CIO Business Intelligence

SEPTEMBER 12, 2023

Generative AI has taken the world seemingly by storm, impacting everything from software development, to marketing, to conversations with my kids at the dinner table. At the recent Six Five Summit , I had the pleasure of talking with Pat Moorhead about the impact of Generative AI on enterprise cybersecurity.

Artificial Intelligence 131

Artificial Intelligence Symantec Policies Tools 131

TM Forum

NOVEMBER 5, 2021

due to the impact of the Covid-19 pandemic, and revenue from enterprise services also took a hit, falling by 3.5% This is leading most telcos to shift their focus to enterprise lines of business. Impact of Covid-19. Historically, telcos have not been negatively impacted by macroeconomic cycles. year on year.

B2B 130

B2B Enterprise Enterprise B2C 130

CIO Business Intelligence

OCTOBER 23, 2023

Considering the broader impact — across business, people, and the planet — of how we run our business isn’t new for Dell Technologies. Helped deliver a positive impact for 128 million people through health and education initiatives, such as Digital LifeCare , Solar Community Hubs , Girls Who Game , and Student TechCrew.

Dell 123

Dell Nonprofit Programming Report 123

GeekWire

JANUARY 13, 2021

She proposed a new category to join the ranks of the “-tech” set (edtech, fintech, healthtech and others), dubbing it “authentech.” “It’s time for a new way of doing business that centers the human and turns customers from commodities to community members.”

Authentication 139

Authentication Company Social Enterprise 139

Spearline Testing

MARCH 27, 2023

March 27, 2023 – Cyara , the creator and leader of the Customer Experience (CX) Assurance category, today announced its acquisition of industry-leading global communication testing company Spearline , headquartered in Ireland. This strategic move enables us to help more customers transform their CX, making every interaction flawless.

Unified Communications 78

Unified Communications CTO Video Enterprise 78

CIO Business Intelligence

MARCH 15, 2024

Salesforce, Workday, Atlassian, Oracle, Microsoft, GitHub, and ServiceNow are but a few of the many vendors whose cloud applications make up the new tech backbone for most enterprises today, in conjunction with customized in-house apps and niche offerings across public clouds. “It

Vendor Management 136

Vendor Management Cloud Enterprise Enterprise 136

CTOvision

JULY 19, 2014

In this evaluation, Software AG received top scores in the Current Offering and Strategy Categories, and among the highest scores in the Market Presence Category. Software AG provides a developer toolkit to build customer adapters.”. Streaming analytics provides this capability.

Big Data 273

Big Data Software Software Data 273

TM Forum

JUNE 13, 2022

The thinking behind this is to avoid the old attitude of “if you build it, they will come”, which is capital inefficient, technology-centric and not focused on business objectives, nuanced customer requirements or commercial flexibility. The contribution of process automation is the largest contributing factor to opex reduction.

Cloud 130

Cloud Network B2B Architecture 130

CTOvision

MAY 30, 2017

There are seven key megatrends driving the future of enterprise IT. This impact on jobs is best considered in conjunction with the megatrend of R obotics , since together those two trends are going to impact some of the largest sectors of jobs in the U.S. consider, for example, the impact on retail and shipping).

Artificial Intelligence 164

Artificial Intelligence Trends Enterprise Enterprise 164

GeekWire

APRIL 20, 2023

Past winners of this category have gone on to raise big funding rounds or go public, further cementing the Pacific Northwest as a leading global tech hub. Last year’s winner was Highspot, a startup that sells enterprise software to help make salespeople more efficient. The company ranks No.

CTO 100

CTO Advertising Unified Communications Chemicals 100

CIO Business Intelligence

SEPTEMBER 14, 2022

Broadly, there are four categories of migrations, which are identified as use-cases in Figure 2: HPE. The key questions to ask include the following: How do I move applications and data without impacting customers and users? Q1: How do I move applications and data without impacting customers and users?

Applications 114

Applications Cloud Strategy Enterprise 114

CIO Business Intelligence

APRIL 19, 2022

The process automation, process mining, and integration categories are blurring. However, what differs are their fundamental approaches, which I call the “automation DNA” that dictates customer outcomes. Today, society is reckoning with how “technological genetics” dictate outcomes, such as how algorithms impact democracy.

Architecture 111

Architecture Enterprise Enterprise Insurance 111

CIO Business Intelligence

MARCH 13, 2024

Even though generative AI is a relatively new technology, it’s now difficult to imagine a world without it, given the impact it’s making, and the business value it can create. Researchers from Stanford and MIT collaborated on a study, released last April, based on data from over 5,000 customer support agents. for every $1 spent.

Survey 128

Survey SAP Research Software Development 128

TM Forum

NOVEMBER 4, 2021

What: STC’s Corporate Customer Experience Management program enabled the operator to overcome pandemic-related challenges and quickly meet changing customer needs in unprecedented circumstances. Results: Dramatically higher use of digital channels among customers; better engagement with customers via new Digital Community; 10.6%

Programming 130

Programming .Net Examples Groups 130

Spearline Testing

APRIL 20, 2023

If you manage your own outbound call center, you will need to ensure that the call paths are always available so outgoing calls can be placed without issue, and your customers can connect with you. In today’s complex world of communication, there are a multitude of factors impacting your call and its connection.

Network 78

Network Unified Communications Analysis Tools 78

CIO Business Intelligence

NOVEMBER 20, 2023

During meetings with customers, salespeople had to juggle up to four different siloed tools to access data on premises and in the cloud. The tools also didn’t work well offline, which frustrated field sales reps and customers alike. The company realized salespeople needed access to consolidated information via a simple user interface.

Mobile 114

Mobile SAP Energy Meeting 114

CIO Business Intelligence

APRIL 29, 2024

Ryan Downing, CIO of enterprise business solutions at Principal Financial Group, saw how this challenge impacted his organization. It’s stalled transformation, which over a period of time actually means you fail to become a future-ready enterprise,” Sengupta says.

Fractional CTO 124

Fractional CTO CTO Hire Survey Resources 124

The Verge

JUNE 4, 2020

Amazon’s roll out of Slack to all of its employees is a big part of the deal, thanks to an enterprise-wide agreement. Up until today, Slack’s biggest customer has been IBM , which is rolling out Slack to its 350,000 employees. Slack has been steadily growing its enterprise business, despite Microsoft’s big push with Teams recently.

Microsoft 145

Microsoft Enterprise Enterprise Video 145

CIO Business Intelligence

APRIL 14, 2023

Faced with a long-running shortage of experienced professional developers, enterprise IT leaders have been exploring fresh ways of unlocking software development talent by training up non-IT staff and deploying tools that enable even business users to build or customize applications to suit their needs. What’s expensive is scale.”

Software Development 115

Software Development CTO Hire Tools Development 115

CTOvision

NOVEMBER 10, 2016

Editor's note: When I read of a great firm like RiskIQ investing to expand their platform I immediately think of the positive impact to current and future customers. They know what it takes to develop a business into a customer-focused, long-lasting, and profitable company - values that our entire board of directors shares.”.

Applications 206

Applications Firewall Artificial Intelligence Security 206

CIO Business Intelligence

JANUARY 17, 2023

The impact of space technology, on other industries, is wide and vast, and the innovation ripple of research has spurred many high-profile products, including Teflon and CAT scans, as well as many more developments from NASA. For details on the judging criteria and category definitions, visit the SAP Innovation Awards website.

SAP 98

SAP Change Management Engineering Pharmaceuticals 98

Forrester IT

JULY 28, 2016

Do you exploit all of your customer's data to know them inside-out? Are customers flocking to you because you are driving every engagement with insight about them"? Plain and simple, they'll do this by understanding customers more deeply and using that insight to steal them from their competition. customer insights.

Big Data 150

Big Data Construction Data Software 150

CIO Business Intelligence

SEPTEMBER 26, 2023

For many years, IWB’s distribution grid supplied customers with electricity exclusively produced by large, centralized power plants. The new installations shifted the consumption trend, resulting in a higher network load, impacting electric utility company distribution grids.

Energy 105

Energy Company SAP Artificial Intelligence 105

CIO Business Intelligence

JUNE 27, 2022

By implementing MFA on the mainframe in addition to the network, enterprises can better protect themselves from breaches and their far-reaching fallout. According to a 2021 IBM report , the average cost of a data breach increased by 10% between 2020 and 2021, rising from $3.86 million to $4.24 It’s trusted, too.

Authentication 105

Authentication Network Applications Web Services 105

CIO Business Intelligence

MARCH 7, 2024

In my recent column, I delved into the challenges enterprises face in integrating AI into the workplace and outlined strategies for CISOs to monitor or control the use of AI effectively. How has AI penetrated the typical enterprise? The benefits of AI for some industries will drive major strategy changes, and the impact will be vast.

Company 72

Company Security Policies Firewall 72

GeekWire

JANUARY 24, 2024

This symbolizes one challenge that Tableau CEO Ryan Aytay has faced in his first nine months in the role: ensuring that Tableau can maintain its unique approach, identity, and focus — catering to its intensely loyal community of data professionals and analysts, while also serving Salesforce’s broader base of business customers.

Artificial Intelligence 121

Artificial Intelligence Data Real Estate Company 121

Future of CIO

OCTOBER 23, 2013

So which role Business Architecture needs to play in the future of enterprises, and how Business Architecture, as a discipline, can help design and manage such future organization. The emergent trends which shall shape the behavior of future enterprises and some have been happening already.

Architecture 40

Architecture Enterprise Enterprise Analysis 40

TM Forum

NOVEMBER 21, 2021

Like many CSPs, CHT has embarked on a digital transformation journey to not only adapt to new market realities that call for maximum flexibility and agility, but also to become even more relevant and valuable from the customer’s perspective. The impact of automating operations reaches well beyond cost optimization, Lin adds.

Agile 130

Agile CTO Network Transportation 130

TM Forum

NOVEMBER 15, 2021

What: An AI-driven platform that saves energy by calculating and applying efficient ways to manage power consumption within NFV datacenters without impacting service levels. Reducing consumption without impacting service. Who: Cosmote and Intracom Telecom. In 2018, data centers alone accounted for. according to a recent EU report.

Energy 130

Energy Network Virtualization Resources 130

Dataconomy

MAY 23, 2023

Although certain sectors have already experienced the initial waves of this impact, others are anticipated to adopt it at a relatively slower pace. edge computing impact Various types of edge computing There exist four distinct categories of Edge Computing, each serving different purposes within the overall framework.

Industry 65

Industry LAN Analysis Data Center 65

Dataconomy

NOVEMBER 30, 2023

While other image generators cater to consumers, Titan squarely targets the enterprise sector. Customization and responsible AI The model allows customization with proprietary data, enabling the generation of images consistent with brand guidelines or specific styles. Featured image credit: Amazon

Artificial Intelligence 48

Artificial Intelligence Tools Applications Guidelines 48

CIO Business Intelligence

JANUARY 25, 2023

Based in Pittsburgh and privately owned, grocery chain Giant Eagle, with 34,000 employees across 570 locations, raced to deliver new digital experiences and buying capabilities for their customers during those intensely challenging early months of the pandemic. And it’s during that time when Ball joined, in June 2020.

Virtualization 113

Virtualization Retail Strategy Meeting 113

CIO Business Intelligence

JANUARY 12, 2023

GPU manufacturer Nvidia is expanding its enterprise software offering with three new AI workflows for retailers it hopes will also drive sales of its hardware accelerators. Instead, it will make them available for enterprises to integrate themselves, or to buy as part of larger systems developed by startups or third-party systems integrators.

Retail 75

Retail Software Software Barcode 75

TM Forum

OCTOBER 31, 2021

Results: Doubled the amount of automation in its network; 69% of alarms fully automated; reduced mean time to repair (MTTR) by 29%; reduced network unavailability by 47%; 26% improvement in customer experience. For Airtel, the two go hand in hand – tracking customer complaints serves as a powerful metric to track network performance.

Data 130

Data CTO Network Engineering 130

CIO Business Intelligence

AUGUST 4, 2023

As automation increases, organizations across every industry are looking for automation engineers to help facilitate, manage, and oversee enterprise automation. The goal of an automation engineer is to eliminate defects, errors, and problems with product or software development and with business or customer service processes.

Engineering 98

Engineering Software Software Devops 98

Spearline Testing

APRIL 13, 2023

Good call quality is essential in situations where communication is critical because it can have a significant impact on the outcome of the conversation. Each was created to monitor for and help resolve a specific issue encountered by our customers. Why is Quality so Important? Why Choose Spearline Monitoring?

Network 78

Network Unified Communications Internet Examples 78

The Investing Edge

FEBRUARY 13, 2017

My partners and I had a fantastic dinner in Boston’s North End a few weeks ago with seven of our portfolio CEO’s that lead companies in the marketing tech category of enterprise technology. Improving customer engagement has become one of the dominant trends in enterprise technology.

Retail 87

Retail Trends Enterprise Enterprise 87