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Findings From The Forrester CRM Wave For Enterprise Organizations

Forrester IT

The CRM market serving the large enterprise is mature. At the same time, new point solution vendors are popping up at an unprecedented rate and are delivering modern interfaces and mobile-first strategies that address specific business problems such as sales performance management, lead to revenue management, and digital customer experience.

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7 enterprise data strategy trends

CIO Business Intelligence

Every enterprise needs a data strategy that clearly defines the technologies, processes, people, and rules needed to safely and securely manage its information assets and practices. Data is no longer just used by analysts and data scientists,” says Dinesh Nirmal, general manager of AI and automation at IBM Data.

Strategy 145
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Generative AI: 5 enterprise predictions for AI and security — for 2023, 2024, and beyond

CIO Business Intelligence

From IT, to finance, marketing, engineering, and more, AI advances are causing enterprises to re-evaluate their traditional approaches to unlock the transformative potential of AI. What can enterprises learn from these trends, and what future enterprise developments can we expect around generative AI?

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Six things you need to know about enterprise 5G

TM Forum

The 5G investment outlook remains strong in 2022 amongst enterprises across industry verticals. However only a quarter of enterprises are very confident in their ability to successfully implement 5G. The outlook is bright for enterprises’ adoption of emerging technologies over the next three years. Source: EY.

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Generative AI gold rush drives IT spending — with payoff in question

CIO Business Intelligence

Everybody is still pretty much at the starting line from an enterprise perspective.” While enterprises look to adopt AI, many software vendors will be flooding the market with AI-based products in the next two years, Lovelock suggested. Another big change from 2023 comes in the devices category, which saw a 9.1% growth in 2023.

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Capitalizing on technology budgets: A CIO’s story

CIO Business Intelligence

In today’s competitive business setting, enterprises are constantly under pressure to maintain profitability amid challenging economic conditions. Tracy ran IT for a management company that owned five businesses and made technology decisions for the group of companies to benefit from economies of scale.

Budget 59
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Do EA Tools Enable EA Pros To Deliver Value To Their Stakeholders?

Forrester IT

As enterprise architecture (EA) practices mature and the demand for EA services grows, interest in enterprise architecture management suites (EAMS) continues to also grow. Vendors in this category aim to capture the architectural landscape and the relationships between them. · IT portfolio management tools (ITPM).

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