Remove category metrics-and-measurement
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7 enterprise data strategy trends

CIO Business Intelligence

Every enterprise needs a data strategy that clearly defines the technologies, processes, people, and rules needed to safely and securely manage its information assets and practices. Here’s a quick rundown of seven major trends that will likely reshape your organization’s current data strategy in the days and months ahead.

Strategy 145
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Data Analytics: Strategies to Demonstrate Value and Achieve Transformation

CIO Business Intelligence

Recently, chief information officers, chief data officers, and other leaders got together to discuss how data analytics programs can help organizations achieve transformation, as well as how to measure that value contribution. Supply and consumption are symbiotic principles that together maximize the value of the enterprise data asset.

Strategy 105
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STC rapidly adapts to deliver “new normal” digital experience

TM Forum

National lockdown measures meant that STC had to close its retail shops, which blocked its primary sales and service channel and hindered brand engagement with customers and local communities. It establishes a unified approach to customer experience measurement across the STC Group. Who: Saudi Telecom Company and Huawei Technologies.

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What is a project management office (PMO)? The key to standardizing project success

CIO Business Intelligence

According to the Project Management Institute (PMI), a PMO is essential for enterprises seeking to centralize and coordinate the management of projects throughout their life cycles. A good PMO drives discipline, communication, and orchestration. The PMO also establishes standards for the skills required for project managers to lead projects.

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Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance Platform

Spearline Testing

March 27, 2023 – Cyara , the creator and leader of the Customer Experience (CX) Assurance category, today announced its acquisition of industry-leading global communication testing company Spearline , headquartered in Ireland. . This significantly expands Cyara’s global in-country dialing and WebRTC testing and monitoring capabilities.

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The Organizational Learning Scoreboard

Future of CIO

A learning scorecard assesses the enterprise learning progress to strategic goals, think of scorecards as a way of consolidating and comparing (for cause and effect purposes) metrics relating to a holistic assessment of enterprise learning maturity. What is the relevant metrics and how can they be quantified and validated?

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Airtel's data-driven transformation journey

TM Forum

For Airtel, the two go hand in hand – tracking customer complaints serves as a powerful metric to track network performance. For Airtel, the two go hand in hand – tracking customer complaints serves as a powerful metric to track network performance. Who: Airtel and Ericsson. Addressing the challenges. .

Data 130