Creating a Return on Investment (ROI) calculation for Enterprise 2.0 and internal social media
Trends in the Living Networks
SEPTEMBER 6, 2012
A major challenge for organizations that are considering internal social media initiatives is that a business case including a financial justification is frequently required. Chapter 16 of my report Implementing Enterprise 2.0 If so, also have a look at the free chapters from Implementing Enterprise 2.0 and social media.
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