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5 key mistakes IT leaders make at board meetings

CIO Business Intelligence

And if you’re presenting, it’s best to study older board packages and consult with colleagues about how the directors discuss, debate, and finalize key decisions. Learn best practices, consult with colleagues, and avoid easy mistakes. Best practices for board meetings abound. It’s a career-limiting move.

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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

Standardize processes and understand LOB needs Effective IT service delivery begins by creating and standardizing processes and documentation, says Patrick Cannon, field CTO at data center and cloud services firm US Signal. Your leadership team should behave like a Scrum team, enabling end-to-end delivery and support.”