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CIOs weigh where to place AI bets — and how to de-risk them

CIO Business Intelligence

We need to be ready to respond to our CEO to solve problems with AI,” says Srini Gudipati, CIO of Covanta, a company that specializes in sustainable materials management, including large-scale recycling. It’s an environment that taxes the decision-making skills of the even the most savvy CIOs. And standing still is not an option.

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10 top enterprise service management systems—and how to choose

CIO Business Intelligence

What is enterprise service management? Enterprise service management (ESM) is the practice of applying IT service management (ITSM) principles and capabilities to improve service delivery in non-IT parts of an organizations, including human resources, legal, marketing, facilities, and sales.

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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO Business Intelligence

According to IDC’s July 2023 Future Enterprise Resiliency & Spending (FERS) survey of 856 senior IT and business managers in large enterprises, the IT line items most affected, in addition to rising tech salaries, include SaaS and PaaS costs. While inflation challenges have moderated in the US from a high of 9.1% in June, 2022, to 3.7%

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What is a business intelligence analyst? A key role for data-driven decisions

CIO Business Intelligence

Through use of data analytics, data visualization, and data modeling techniques and technologies, BI analysts can identify trends that can help other departments, managers, and executives make business decisions to modernize and improve processes in the organization. What does a business intelligence analyst do?

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IT budget shock: Global IT services firms continue to struggle

CIO Business Intelligence

The global IT services industry is at a significant crossroads, with the explosive growth of generative AI and deepening economic uncertainties reshaping its future. Tata Consultancy Services experienced its slowest profit growth since 2020 in the December quarter, and Infosys failed to meet its quarterly profit expectations.

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4 paths to sustainable AI

CIO Business Intelligence

But AI users must also get over the urge to use the biggest, baddest AI models to solve every problem if they truly want to fight climate change. Regulators, investors, customers, and even employees are pushing companies to minimize the climate impact of their AI initiatives. We see it as a recruiting and retention factor.” Our theory is no.

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How do CSPs sell more to SMEs?

TM Forum

In developed markets, B2C revenue growth has become anemic at best, as revenue from traditional services continues to decline. In developed markets, B2C revenue growth has become anemic at best, as revenue from traditional services continues to decline. In 2020 Boston Consulting Group (BCG). presented a stark picture. external_url.

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