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Identifying barriers to data governance

TM Forum

It will also have metrics to measure the value created with reference to corporate focus areas. For example, if the CSP is investing time and resources in building a position within a particular IoT ecosystem, metrics will need to measure the degree of successful governance between the CSP and all its partners.

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Airtel's data-driven transformation journey

TM Forum

How: Deployed Ericsson Operations Engine, compliant with TM Forum’s Business Process Framework and Open APIs as the basis for a service-centric operations model focused on data-driven business outcomes. For Airtel, the two go hand in hand – tracking customer complaints serves as a powerful metric to track network performance.

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7 tell-tale signs of fake agile

CIO Business Intelligence

Read on to see how to detect the seven telltale signs of a fake agile in enterprise IT today. If it looks like a duck, swims like a duck, and quacks like a duck, then it’s probably a duck. The same is not true, sadly, for many agile project management and development initiatives. It requires a mindset shift, Herald notes.

Agile 110
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9 tips for achieving IT service delivery excellence

CIO Business Intelligence

That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. Embrace metrics and iterate To achieve maximum efficiency, Cziomer also suggests focusing service efforts on DevOps Research and Assessment (DORA) metrics, such as “lead time for change” and “time to restore service.”

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Three Questions to Unpuzzle IT Investment

Future of CIO

CIOs need to show the value of IT with Return on Investment and tell the business management how well an IT investment repays the company. The strategic value proposition of IT is how to leverage resources and assets of the IT departments to create the optimal business value. You can only manage what you measure.

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IT leader’s survival guide: 8 tips to thrive in the years ahead

CIO Business Intelligence

So how can IT pros prepare for success in the near future given the shifting business, technology, political, and economic landscape? Managers looking toward 2024 and beyond certainly have a full plate. Decisions around game-changing current and future technology require decisive action and possible investment to remain competitive.

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What is a project management office (PMO)? The key to standardizing project success

CIO Business Intelligence

Project management office (PMO) definition A project management office (PMO) is a group, or functional unit, that sets, maintains, and enforces the practices, policies, and standards for structuring and executing projects within an organization. A good PMO drives discipline, communication, and orchestration.