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Salesforce’s Einstein 1 platform to get new prompt-engineering features

CIO Business Intelligence

What the research team is actually working on for quite a while is how we learn from the feedback and then ultimately recommend the advancement of prompt engineering,” Cheng said. These features, according to Keith Kirkpatrick, research director at The Futurum Group, will provide Salesforce an edge with its enterprise customers.

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The Increasing Demand for Telecoms During a Pandemic

Spearline Testing

” In a recent article featured on UCToday, journalist Moshe Beauford sat down for an interview with Mike to discuss some of the research that went into the whitepaper and the key takeaways of the report. Taking a look at Europe, Italy’s telecommunications structure performed ‘very well’ during the pandemic.

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AI meets M&A: How these former management consultants are upending due diligence

GeekWire

Wokelo Photos) If one promise of artificial intelligence is to minimize mind-numbing business tasks, look no further than the drudgery of doing research for mergers and acquisitions. It also offers a secure data room where users can upload files, and a Q&A chat function for directed research. You can see the report here.

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The early returns on gen AI for software development

CIO Business Intelligence

The key to success in the software development lifecycle is the quality assurance (QA) and verification process, Ramakrishnan says. Junior developers are reporting the biggest productivity boosts, but this remains an area of active research and experimentation,” Tandon says.

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The Benefits of Diversity and Recruitment

Spearline Testing

Research shows that employees who feel included are 28% more engaged in their work. When looking for new opportunities, candidates are researching their potential employer a lot more than past years before. A pretty good analogy to sum up this topic. It also shows improvements in their well-being of 19%. New to Spearline?

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Improving your Customer Experience with Spearline

Spearline Testing

Research shows that at least 1 in 25 calls fail to connect to the contact centre or suffer from customer-impacting issues, such as poor audio quality. These figures highlight the impact that something as fundamental as audio quality can have on resource-planning calculations. It’s a smarter way of working.

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Don’t make these common outbound dialing mistakes

Spearline Testing

Telemarketing/sales calls, customer service callbacks, marketing research or surveys are just a few of the types of outbound calls. Taking it a step further, the Pew Research Center found that over 80% of Americans won’t generally answer a call from an ‘unknown’ number. New to Spearline?