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Verizon Business Group transforms customer and partner experience

TM Forum

With exponential growth came operational challenges due to a complex landscape spanning 10 lines of business as a result of reorganizing its wireline and wireless segments into a seamless enterprise. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability.

Groups 130
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Sysco’s recipe for growth centers on IT

CIO Business Intelligence

Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5 times the size of the entire industry—estimated to be valued at $330 billion in the US alone, Peck says.

B2B 94
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Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

The Catalyst project is a joint innovation program by Huawei, leading communication service providers (CSPs), and partners which harnesses the full power of AI to more accurately discover customer needs and context. . ” award for generating business value and deliverables for customer experience (CX) standards and best practices.

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Startup founders at new 5G Open Innovation Lab explain how they’ve adjusted to the COVID-19 crisis

GeekWire

It’s certainly been a unique inaugural cohort for the 5G Open Innovation Lab (5G OI Lab) , a new startup program funded by T-Mobile, Intel, and NASA. based lab debuted in early May and will wrapped up its first program — held virtually due to the pandemic — this week. The Bellevue, Wash.-based Headquarters: Seattle, Wash.

Software 145
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Enhance telecom strength, collaborate with partners: Huawei accelerates 5G business success

TM Forum

In China's Shanxi province, 5G has enabled a local coal mining enterprise to implement modern safety surveillance, with remote control and robotic inspections now possible more than 500 meters underground. Legacy systems are siloes, designed for different lines of business, such as B2C, B2B, and B2H, or mobile and fixed.

B2B 130
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CEOs’ top priorities for IT leaders today

CIO Business Intelligence

That work also ties into another CEO priority: growth as the company competes in both the B2B and B2C space. Those duties are, not surprisingly, in addition to all the other fundamental ones expected of a CIO, such as ensuring that the company has a reliable, agile, and secure IT environment, as well as a robust, well-governed data program.

Survey 131
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T-Mobile, Intel, NASA unveil 5G Open Innovation Lab in Seattle to help startups tap potential of 5G

GeekWire

A new program led by T-Mobile, Intel, and NASA aims to help entrepreneurs take advantage of 5G technology and write the latest chapter in Seattle’s storied wireless history. based program just outside of Seattle. The 5G OI Lab program kicked off three weeks ago in a virtual format due to the COVID-19 crisis.

Intel 145