Chunghwa Telecom’s ODA-inspired operation automation
TM Forum
NOVEMBER 21, 2021
How: Leveraged TM Forum’s ODA to transform 26 in-house OSS/BSS stacks to 11 ODA-based plug-and-play building blocks; implemented six sets of TM Forum Open APIs. To that end, CHT dissected this challenge into three key attributes: revenue growth, better customer experience and improved business agility. Results: 7.5-fold
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