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Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO Business Intelligence

The Commerce Cloud is a product suite aimed at helping organizations create unified buying experiences for their customers across channels, including mobile, social, and web. The suite consists of multiple products such as B2C Commerce, B2B Commerce, Order Management, Commerce Marketplace, and Payments.

Cloud 94
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Why being better partners will maximize CSPs’ opportunities

TM Forum

CSPs have a huge opportunity to create new complex products and solutions for the B2C market. a de-risking of the opportunity - CSPs preferred guaranteed wholesale revenues to uncertain B2C revenues. assembled with the help of partners. But this isn’t just a one-way opportunity. limited innovation capabilities (i.e.

B2C 130
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Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service

CIO Business Intelligence

While protecting enterprise assets using identity and access management (IAM) is important, companies also need to address the applications their customers use. Others are related to cloud-specific systems, like Azure AD B2C. Most mobile phones support FIDO-based biometric authentication — up to an estimated 80%, according to Statista.

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Leveraging AI/ML to Drive CX Business Outcomes Proactively

TM Forum

The “new normal” brought on by the COVID-19 pandemic has accelerated the arrival of the digital economy and presents many exciting business growth opportunities for telecommunications in both consumer and enterprise businesses. Customers are becoming more sophisticated and more demanding of their experiences.?

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Data mining for B2B churn and loyalty management in India and South Asia

TM Forum

B2C telecoms markets have illustrated the importance of churn prediction and the use of data mining to understand customer behavior. However, the problem of identifying and predicting churn can differ between B2B and B2C customers. B2C churn modelling. And India’s total wireless subscriber base fell to 1,161.8

B2B 130
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T-Mobile, Intel, NASA unveil 5G Open Innovation Lab in Seattle to help startups tap potential of 5G

GeekWire

The inaugural cohort of the new 5G Open Innovation Lab, before social distancing. (5G A new program led by T-Mobile, Intel, and NASA aims to help entrepreneurs take advantage of 5G technology and write the latest chapter in Seattle’s storied wireless history. T-Mobile Photo). 5G OI Lab Photo). 5G OI Lab Photo).

Intel 145