Resources

The Cost-Plus World of Supply Chains: The Macroeconomic and Geopolitical Environment

GEP

From new pricing strategies and material substitutability to alternative suppliers and stockpiling, a new GEP-commissioned Economist Impact report reveals that enterprises are adopting a variety of approaches underpinned by data and technology. In "The Cost-Plus World of Supply Chains: The Macroeconomic and Geopolitical Environment," you'll find lessons from AT&T and GSK on managing today’s supply chain disruptions.

How One Manufacturer Used GEP SOFTWARE To Save $45M in Direct Material Sourcing

GEP

For global manufacturers, managing direct and indirect material spend can get very complicated very quickly. Multiple legacy systems prevent procurement from standardizing processes and tracking what they’re spending with each supplier. In response to these challenges, a leading heavy equipment manufacturer selected GEP to redesign its source-to-contract processes and implement a convergent data model to help manage procurement data across its multiple locations.

Emotional Intelligence and The Project Manager

The field of project management has witnessed numerous advancements and continuous improvement efforts across various leadership applications and management domains. As organizations increasingly integrate Artificial Intelligence and automation into their models, the interpersonal aspect of project management will gain greater significance. Cultivating Emotional Intelligence requires time, self-reflection, courage, and the willingness to let go of unhelpful beliefs and behaviors.

Maximizing Productivity in the Contact Center

In 2022, businesses recognized the value of optimizing their contact center operations to streamline processes, increase efficiency, and meet the rising expectations of their customers. However, only 10% of customers believe that experiences have significantly improved over the past year, making productivity a non-negotiable metric for success. To empower agents to do more with less, this report highlights the leading pain points that prevent efficiency and establish a framework for maximizing p

The US Customer Experience Decision-Makers' Guide 2022-23

Business and consumer surveys carried out in the course of the research for this guide show that while improving the customer experience is high on the agenda for many organizations, most businesses are still a long way from where they want to be. In this guide, you'll find various findings and suggested strategies for maximizing the customer experience while improving profitability and managing cost.

Adopting AI Responsibly: Guidelines for Procurement of AI Solutions by the Private Sector

GEP

As artificial Intelligence (AI) becomes more prevalent, it’s crucial that firms adopt AI technology responsibly. This World Economic Forum-GEP report offers a holistic procurement process and structured framework to select responsible AI tools. Download the report today.

The Impact of AI on Stakeholder Relations Management Practices

The emergence of AI advancements, such as ChatGPT, and the subsequent surge in its utilization, have highlighted the importance of establishing well-defined objectives and criteria to determine the appropriate extent of AI integration in project decision-making and problem-solving processes. Achieving consensus and transparency with affected stakeholders will be crucial in determining the optimal level of AI implementation.

The Executive Guide to Generative AI

Data Robot

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

Data Robot

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

10 Keys to AI Success in 2023

Data Robot

An organization’s path to AI success can be full of obstacles, from a proper assessment of its own AI maturity, to a better alignment between business and technical teams, many factors can influence the outcomes. All of this is tightly intertwined with a myriad of complicated technical decisions that can make or break any long-term AI strategy. While AI progress is hard, companies don’t have to get stuck in an endless loop of inertia on their path to value-driven AI.

Rethinking Supply Chains for Greater Efficiency, Resiliency, and Sustainability

GEP

Supply Chains have 3 key priorities: building resiliency, reducing costs and driving ESG performance. Read the new GEP-sponsored report by Harvard Business Review Analytic Services for strategies and digital solutions to achieve these goals.

Apache Cassandra® NoSQL for the Relational DBA

Unleash the power of NoSQL with "Apache Cassandra® NoSQL for the Relational DBA." Learn from Lewis DiFelice, an experienced Professional Services Consultant at Instaclustr, as he shares his journey transitioning from SQL to managing a 40-node Cassandra cluster. Gain insights into Cassandra's architecture, configuration strategies, and best practices.

From Predictive to Agile: How to Choose the Right Project Management Methodology

Our profession is undergoing a transformation, moving away from rigid, one-size-fits-all methodologies. Instead, project managers are embracing dynamic and adaptable frameworks that carefully consider project and product variables to determine the most suitable development approaches and project life cycles.

The ABM Benchmark Survey

ZoomInfo

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.

Sales Effectiveness: The B2B Sales Leaders Guide

ZoomInfo

This guide is designed to help today’s B2B sales leaders ramp up their effectiveness in any economic environment.

Tracking ESG Performance In Your Supply Chain: The Ultimate 6-Point Plan

GEP

Gaining visibility into ESG performance is a necessary first step to achieving ESG goals. But organizations must overcome challenges and develop processes to make it happen. This white paper, by GEP, shares a 6-point plan to gain visibility and track ESG performance across your supply chains.

Leveraging Data Analytics to Build a Truly Connected and Collaborative Supply Chain

GEP

The C-suite is laser-focused on supply chain performance. This GEP-sponsored report will show you how to leverage data for a collaborative supply chain that delivers results and how to future-proof supply chain management strategies.

The Definitive Guide to Embedded Analytics

Every application provider has the same goals: to help their users work more efficiently, and to drive user adoption. But many companies fail to achieve this goal because they struggle to provide the reporting and analytics users have come to expect. The Definitive Guide to Embedded Analytics is designed to answer any and all questions you have about the topic.